Infobip and Vodafone are bringing Rich Communication Services to all Enterprises
Barcelona, Spain, 2/26/2018 – Global cloud communications company Infobip is launching Rich Communications Services (RCS) in partnership with Vodafone. The partnership is part of the GSMA RCS initiative, offering enterprises around the world a chance to upgrade their B2C communications, build customer engagement, increase app downloads and enhance the overall customer experience beyond the common business-to-consumer SMS campaign.
By using Infobip’s Application Programming Interface (API) any enterprise can design RCS campaigns and enhanced messaging, including high resolution photo sharing, read receipts, group chats, and live video.
“Businesses need to assure that their messaging services remain relevant, attractive and highly engaging. With the enhancement of RCS, the customer is reached with prebuilt rich messaging through Infobip’s flexible API. The communication is branded, the interaction is instant, and the visual impact is enabling customers to make choices and purchase decisions in an optimal way”, said Silvio Kutic, CEO of Infobip.
UK-based Vodafone is partnering and enabling the RCS messaging solution to its enterprise market through Infobip.
Location-focused services such as airlines, ride-sharing taxi services, city bike sharing, and logistics companies can update clients with richer, real time efficiency with branded status reports and image sharing, including everything from transportation mode, traffic status, delivery options, confirmation and arrival times.
“At Uber, we are constantly challenging ourselves. Everything from quick food delivery, to reducing congestion in cities by getting more people in fewer cars require immediate, perceptive dialogue with passengers and drivers. The visual and immediate impact that RCS messaging provides, with for example video driver confirmations and appealing lunch menu image delivery, allow Uber to explore the possibilities of taking the mobile experience for all Uber users around the world to a higher level”, said Rahul Vijay, Global Strategic Sourcing from Uber.
About Infobip
Founded over a decade ago by two young developers, Infobip grew into an international business with offices on 6 continents and proprietary, in-house developed messaging platform with the capacity to reach 6 billion mobile devices connected to over 800 telecoms networks.
Infobip innovates at the intersection of Internet and telecoms technologies, creating new ways and opportunities for businesses and their end users to interact over mobile devices. The company serves and partners with leading mobile operators, OTTs, banks, social networks, tech companies and aggregators.
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InSky Solutions & Infobip attract Tourists Globally to Visit Croatia
Zagreb, Croatia- Dec 20, 2017 -InSky Solutions has partnered with Infobip, the global cloud communications provider for enterprises to offer tailored services to the tourism industry in Croatia. InSky, a young Zagreb-based, innovative CRM (Customer Relations Management) company and Microsoft partner has developed a hospitality solution that can help a tourist agency or a travel company with a multitude of services such as management of booking confirmations, welcome calls, service management and tracking of guest patterns and spendings.
Infobip who is providing the API (Application Program Interface) allows InSky the access to Infobip’s global platform, which essentially enables a Croatian travel or hospitality company to reach and attract potential tourists around the entire world to visit Croatia. This partnership also showcases how a travel agency anywhere in the world can gain global access of potential tourists.
“It is truly remarkable how two Croatian IT companies can successfully integrate and offer a state-of-the-art solution to the tourism industry with a seamless global reach.” Said Trpimir Kvesic, CEO at InSky.
The Croatian tourism sector presents 18 percent of the GDP (Gross Domestic Product) where an impressive 8,8 billion dollars of foreign currency income came from tourism in 2016.
“Tourism is a true cornerstone of our beautiful country. This is one of the most successful platform integrations and Infobip is beyond excited to follow the global efforts of bringing even more tourists to Croatia with the support of our technology.” Said Silvio Kutic, President and CEO at Infobip.
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About Infobip
Founded over a decade ago by two young developers, Infobip grew into an international business with 50+ offices on 6 continents and proprietary, in-house developed messaging platform with the capacity to reach 6 billion mobile devices connected to over 800 telecoms networks.
Infobip innovates at the intersection of Internet and telecoms technologies, creating new ways for businesses and their end users to interact over mobile devices. The company serves and partners with leading mobile operators, OTTs, banks, social networks, tech companies and aggregators.
Infobip deploys Mobile Messaging Platform for Tele2
Stockholm, Sweden Dec 4, 2017 – Infobip, the global communications platform for businesses, today announced the rollout of its omnichannel enterprise messaging technology with Tele2. Delivered under the ‘Tele2 Messaging’ brand name, the deal brings new user engagement capabilities to the operator’s business customers. Tele2’s customers now have access to Infobip’s enterprise messaging platform to reach more than 6 billion mobile devices around the world, and the ability to engage with their customers across multiple channels in a more advanced, user friendly, and secure way.
The group-level enterprise messaging agreement is the continuation of a longstanding A2P SMS messaging relationship between Tele2 and Infobip, and deployment has already started in Sweden, Estonia, and Latvia. It’s due to expand its European footprint with deployments in Lithuania and the Netherlands thereafter.
Tele2 can now offer multiple communications channels, including SMS, email, push notifications, Viber, and Facebook Messenger. As this is delivered through a single platform, Tele2’s business customers don’t need to rely on several disparate providers to design and deliver communications through different channels.
“Infobip is going above and beyond of just providing the messaging backbone to offer new capabilities, support, and long-time expertise to address various verticals. A2P messaging is growing rapidly as enterprises use it as a tool for marketing, customer engagement, and loyalty. We are so excited to build our partnership with Tele2, bringing the future of omnichannel technology to the Scandinavian market,” said Silvio Kutic, President and CEO at Infobip.
A centerpiece of Tele2 Messaging is the Infobip Portal user interface with powerful features including a campaign builder for multiple messaging channels, real time reporting, an intelligent recommendation system, and failover programming. The project will be powered by Infobip’s regional office in Stockholm.
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About Infobip
Founded over a decade ago by two young developers, Infobip grew into an international business with 50+ offices on 6 continents and proprietary, in-house developed messaging platform with the capacity to reach 6 billion mobile devices connected to over 800 telecoms networks.
Infobip innovates at the intersection of Internet and telecoms technologies, creating new ways for businesses and their end users to interact over mobile devices. The company serves and partners with leading mobile operators, OTTs, banks, social networks, tech companies and aggregators.
Contact:[email protected]
About Tele2
TELE2’S MISSION IS TO FEARLESSLY LIBERATE PEOPLE TO LIVE A MORE CONNECTED LIFE. Tele2 believes the connected life is a better life, and so their aim is to make connectivity increasingly accessible to their customers, no matter where or when they need it. Ever since Jan Stenbeck founded the company in 1993, it has been a tough challenger to the former government monopolies and other established providers. Tele2 offers mobile services, fixed broadband and telephony, data network services, content services and global IoT solutions. Every day 17 million customers across 8 countries enjoy a fast and wireless experience through their award winning networks. Tele2 has been listed on the NASDAQ OMX Stockholm since 1996. In 2016, Tele2 had net sales of SEK 28 billion and reported an operating profit (EBITDA) of SEK 5.3 billion. For definitions of measures, please see the last pages of the Annual Report 2016. Follow @Tele2group on Twitter for the latest updates.
Infobip Opens Offices In Cairo
Cairo, EGYPT, Nov 28, 2017 – Infobip, the global cloud communications provider for enterprises, opened its offices in Cairo on Monday, Nov 27 at 10:30 AM, Spot Mall, 2nd floor, office #15, El-Obour Square, New Cairo, in front of the American University Campus. An opening ceremony took place, and the media were given opportunities to interview key executives of the company on site.
Infobip reaches 8.5 billion mobile devices, connects to over 800 telecom networks globally and holds offices all over the world. The Cairo office is the 56th office opened internationally. The office is part of an instrumental expansion in the Middle East and North Africa region and will provide the company more in-depth understanding of local market conditions. The Egypt office will allow Infobip to develop its business relationships and partnerships further broadening its wide network of clients and partners.
“Our growing market in Egypt is instrumental to our expansion in the Middle East and North Africa region. We are proud to have established Infobip here in Cairo with local talent holding the very important knowledge of domestic market conditions and trends“, said Silvio Kutic, President and CEO at Infobip.
In Egypt, Infobip will focus its business on providing enterprise messaging service to businesses looking for not only local, but also regional and global coverage. A major segment of the business initiative is services and products driving revenue from A2P SMS messaging for mobile operators.
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About Infobip
Founded over a decade ago by two young developers, Infobip grew into an international business with 50+ offices on 6 continents and proprietary, in-house developed messaging platform with the capacity to reach 8.5 billion mobile devices connected to over 800 telecoms networks.
Infobip innovates at the intersection of Internet and telecoms technologies, creating new ways for businesses and their end users to interact over mobile devices. The company serves and partners with leading mobile operators, OTTs, banks, social networks, tech companies and aggregators.
Islamabad Office Opening Marks Infobip’s Expansion into Pakistan
ISLAMABAD, PAKISTAN, Nov 24, 2017 – Infobip, the global cloud communications provider for enterprises opened its offices in Islamabad on Thursday Nov 23rd.
Infobip reaches 8.5 billion mobile devices connected to over 800 telecoms networks globally and holds offices all over the world. The Islamabad office is the 55th office opened internationally. The office is part of an instrumental expansion in the South Asia region and will provide the company more in-depth understanding of local market conditions. The Pakistan office will allow Infobip to develop its business relationships and partnerships further broadening its wide network of clients and partners.
“Our dedication to Pakistan is instrumental to our expansion in the South Asia region. We recognize the local skill sets needed in each market and country we enter and we are thrilled to open the doors to our Islamabad office. We can’t wait to build our company stronger here with local talent and salesforce”, said Silvio Kutic, President and CEO at Infobip.
In Pakistan, Infobip will focus its business on providing enterprise messaging services to businesses looking for not only local, but also regional and global coverage. A major segment of the business initiative is services and products driving revenue from A2P SMS messaging for mobile operators.
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About Infobip
Founded over a decade ago by two young developers, Infobip grew into an international business with 50+ offices on 6 continents and proprietary, in-house developed messaging platform with the capacity to reach 8.5 billion mobile devices connected to over 800 telecoms networks.
Infobip innovates at the intersection of Internet and telecoms technologies, creating new ways for businesses and their end users to interact over mobile devices. The company serves and partners with leading mobile operators, OTTs, banks, social networks.
Infobip receives global recognition as Tier-one SMS firewall vendor
London, UK – 10th November 2017 – Infobip, the global cloud communications provider, has been recognised as a Tier-one SMS Firewall vendor of 2017 in a performance report from leading telecom research company ROCCO.
The SMS Firewall research was performed by ROCCO to highlight the industry players that enable mobile network operators (MNOs) to prevent SMS fraud threats to their customers. Infobip’s sGate Firewall product was rated and reviewed by 172 mobile network operators (MNOs) from August to October 2017. Impressively, Infobip was one of four companies to achieve Tier-one status.
“We feel incredibly humbled and proud to receive the recognition by mobile operators for our SMS Firewall product. It truly shows that Infobip is a market leader where sGate Firewall sophisticated algorithm techniques truly enable SMS messaging insight and monetization capabilities. We couldn’t be in a better place moving forward delivering network monitoring solutions to an even broader market,” said Izabel Jelenic, CTO at Infobip.
sGate SMS Firewall enables mobile operators to increase control, security and visibility of all SMS traffic. The product was judged and reviewed on a wide range of functionalities including anti-spamming, anti-flooding, white listing, monitoring, and reporting. Tier-one providers had to achieve a minimum ranking of 4 out of 5, with 5 being the highest grade across all categories to gain Tier-one status. Participating companies were also ranked on their performance, value and leadership.
ROCCO’s research and results also recognizes Infobip’s success in receiving “Best Anti-Fraud Innovation” for sGate SMS Firewall at the 2017 Global Carrier Awards. Participating companies included major players such as PCCW Global and TATA Communications.
Learn more about the Global Carrier Awards here.
About Infobip
Founded over a decade ago by two young developers, Infobip grew into an international business with 50+ offices on 6 continents and proprietary, in-house developed messaging platform with the capacity to reach 6 billion mobile devices connected to over 800 telecoms networks.
Infobip innovates at the intersection of Internet and telecoms technologies, creating new ways for businesses and their end users to interact over mobile devices. The company serves and partners with leading mobile operators, OTTs, banks, social networks, tech companies and aggregators.
Infobip delivers one third of all A2P SMS traffic across India
Mumbai, 02 November 2017 – Infobip, the global communications platform for business, today announced that it has been delivering four billion A2P SMS per month across India since the start of this year, 30 percent of all A2P traffic in the region. Infobip has seen the surge in demand for A2P SMS driven by adoption of the technology by businesses in the finance and retail sectors.
Infobip launched into the Indian marketplace in 2014 and has since seen SMS traffic across its platform increase exponentially. The company handles A2P SMS traffic from all mobile operators in Asia’s third largest country and provides services for the rapidly growing number of enterprises across the region.
“Banking in India has been transformed by the mobile payments revolution, with consumers and business able to make and confirm transactions easily and securely via SMS,” said Harsha Solanki, Managing Director for India, at Infobip. “As a result, a large number of banks across India have established service partnerships for A2P messaging, enabling them to authorize payments and send notifications to their customers.
“Infobip is also witnessing a boom in demand for A2P SMS in the retail sector, accounting for large volumes of e-commerce transactions. The technology has been embraced by major brands such as Amazon and eBay. All of this activity accounts for the significant increase in A2P SMS traffic that Infobip has experienced over the last year,” she added.
Infobip’s A2P SMS Business-as-a-Service solution has been adopted by three major Indian operators. This includes Aircel, India’s fifth largest operator, which Infobip started working with in July 2015 and is now transmitting millions of SMS for the company every month. Infobip is working with operators to support their communications operations, engage with subscribers, and provide wholesale SMS support for their enterprise customers.
Infobip expects a greater demand for its services, particularly with the availability of its OMNI communications solution, which launched globally in February this year. Enterprises and communications service providers want a consistent, high-quality messaging experience across all of their communications channels, including SMS, email or chat apps like Facebook Messenger and Viber. OMNI delivers this in a single, cloud-based platform, servicing the specific messaging needs of the market.
“The demand for A2P SMS traffic is showing no signs of slowing down, combined with interest in OMNI messaging support, India will continue to be a growth market for Infobip,” said Silvio Kutic, Infobip founder and CEO. “With Infobip’s presence expanding across India, it is exciting to see the different use cases and services we provide to local enterprises and operators, helping to drive their businesses.”
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About Infobip
Founded over a decade ago by two young developers, Infobip grew into an international business with 50+ offices on 6 continents and proprietary, in-house developed messaging platform with the capacity to reach 6 billion mobile devices connected to over 800 telecoms networks.
Infobip innovates at the intersection of Internet and telecoms technologies, creating new ways for businesses and their end users to interact over mobile devices. The company serves and partners with leading mobile operators, OTTs, banks, social networks, tech companies and aggregators.
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Infobip wins Best Anti-Fraud Innovation award
We’re delighted to announce that at last night’s Global Carrier Awards gala event in London, Infobip won Best Anti-Fraud Innovation award.
Infobip competed with the sGate SMS firewall and accompanying A2P SMS monetization services, including a testimonial of our successful partnership with Banglalink Bangladesh, a major digital company with over 30 million subscribers and one of the more recent high-profile deployments of this solution.
Infobip combines an effective and scalable hardware solution with custom monitoring and blocking rules based on the audit of the operator’s current status, with on-going support and consultancy to further optimize performance.
As part of the Banglalink deployment, in addition to the audit and custom rules for the sGate SMS firewall, Infobip also set up a local tech and monetization support team to best assist the operator in managing their messaging.
Organized by Capacity Media as part of its Capacity Europe conference, the Global Carrier Awards recognizes accomplishments in many technical, sales and marketing, and regional categories, featuring some of the largest names of the industry as contestants and winners.
This year’s winners included names such as Orange, Reliance Communications, Airtel, Deutsche Telekom, Telefónica and many others. We’d like to congratulate all the winners and contestants, with special mention to our competitors in the Best Anti-Fraud Innovation category, Cataleya, PCCW Global and Tata Communications.
Trophy photo credit: Gareth Davies
Pangea Campus Presented to the Public
Infobip’s new home, the Pangea Campus in Vodnjan, Croatia has been presented to the public with a grand opening ceremony held on Saturday.
We were delighted to welcome esteemed guests, clients and partners, friends of Infobip, ambassadors of the UK, Italy, Canada, Sweden and Argentina and diplomatic representatives of France, Russia, Turkey, Indonesia, China and Nigeria. Local government authorities were also present and we’re honored to have welcomed the Deputy Speaker of Croatian Parliament Mr. Furio Radin, and the Prime Minister of Croatia Mr. Andrej Plenkovic, who have all addressed the audience, praising Infobip’s growth and the spirit that has culminated in the crown jewel that is the Pangea Campus.
Congratulations, you’ve created a miracle. To have such a modern Campus located here, overlooking a national park, it’s simply amazing.
ANDREJ PLENKOVIC – Prime Minister, Republic of Croatia
Infobip CEO Silvio Kutic welcomed the guests with an inspired speech outlining the roots of Infobip, the growth and the meaning of Pangea for the company. A new step forward, Pangea was two and a half years in the making and now spans 3 floors located on top of 17,000 sqm of Istrian land. It’s here that we’ll continue to collaborate, share ideas and innovate the communications platform behind the world’s biggest enterprises.
In other words – we’re just starting.
Silvio Kutic – CEO, Infobip
The official part of the agenda was followed by a rooftop party and a performance by the Perpetuum Jazzile choir, adding to this memorable evening. Now, it’s time to go back to work and tackle new challenges with the unity, strength and innovation that Pangea represents.
The world’s largest A2P communications network extends U.S. footprint
SAN FRANCISCO and NEW YORK, September 14, 2017 – Infobip, the leading global communications platform for business, which operates more than 50 offices in more than 40 countries, announces today its plans to open new offices in San Francisco and New York, establishing a physical presence in the U.S for the first time.
The company’s cloud-based communications platform offers businesses an easy-to-deploy, mobile-first communications solution for the customer communications market. Infobip’s omnichannel enterprise messaging solution brings together SMS, email, messaging apps, voice, and push notifications from a single platform.
“Our first two offices will enable us to bring our omnichannel messaging solutions to more U.S. companies that need global reach and reliability across all channels,” said Infobip CEO Silvio Kutic.
“We felt it important to open our first two offices in San Francisco and New York to best serve clients across the U.S. and in key verticals, including banking, logistics, transportation, retail, and ride-sharing.”
Infobip processes over 7 billion transactions per month, and its platform touches more than 70% of the world’s mobile phones. The company is connected to more than 800 telecommunications networks worldwide, and its customers include some of the biggest North American social networks, ride sharing companies which count among about 265,000 other clients.
With Juniper Research expecting the A2P SMS market to reach over $70 billion by 2019, Infobip’s expanded local presence around the globe will ensure it can continue to meet demands from mobile operators and enterprises for a robust, multi-channel communication platform with international connectivity. Infobip recently invested more than 10 million EUR into research and development, its technical infrastructure, and local region support, marking the biggest outlay of its kind since the company launched in 2006.
About Infobip
Founded more than a decade ago, Infobip has grown into an international business with more than 50 offices on six continents. The company’s proprietary, internally developed communications platform already interacts with 70 percent of the world’s mobile devices and connects to more than 800 telecommunications networks. Infobip sits at the intersection of Internet and telecom technologies, creating new ways for businesses and their end users to interact over mobile devices. The company serves and partners with leading mobile operators, OTTs, banks, social networks, tech companies and aggregators.
Media Contact
John NelsonSSPR+1 (847) [email protected]