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Enterprise SMS and texting solutions for all your business needs
Reach customers around the world using reliable and globally compliant enterprise SMS solutions from Infobip, featuring high delivery rates and leading customer support.
Main features of our enterprise SMS platform
Our SMS platform is a cloud messaging solution that integrates with any existing tech stack, providing high-volume messaging capabilities for enterprises in any industry.
Use cases for enterprise SMS
Our enterprise SMS solutions support a variety of use cases, with the highest delivery rates anywhere in the world.
Promotional SMS
Use promotional SMS messages to engage with customers at every stage of their journey.
SMS 2FA
Protect your customers’ accounts with SMS 2FA (two-factor authentication) or SMS OTP and boost security.
Transactional SMS
Set up automated SMS flows, like welcome text messages, order confirmations, updates, and more.
SMS reminders
Ensure your customers never forget important dates or appointments by sending text reminders over SMS.
SMS notifications
Quickly update and alert customers over SMS, and ensure that your urgent messages get read.
SMS marketing
Double your conversion rates by sending personalized, automated SMS marketing messages.
Quickly connect to our flexible SMS API
Start sending programmable SMS messages with our comprehensive API and build the experiences your customers are looking for with:
- a basic or fully featured API
- advanced functionalities
- clear API documentation
- support from dev
Easily integrate SMS to your existing tech stack
We want to keep your operations running smoothly. That’s why our platform is easy to work with.
Choose from a wide range of integrations to build and add on top of our SMS API, and easily configure them with your existing systems.
Benefits of our enterprise SMS solutions
Engage customers globally, protect your business from regulatory fines, and scale easily with our SMS solutions built for the needs of enterprises.
Get reliable delivery rates that don’t cost you revenue
Solutions optimized for cost often don’t prioritize reliable delivery for important text messages. When customers don’t receive SMS one-time PINs, they may drop off, leading to lost conversions and revenue. Our solutions ensure that essential messages reach your customers quickly, boosting conversions and protecting your revenue.
Avoid costly legal issues and ensure compliance
Many countries have strict SMS regulations on message type, timing, content, and more. Violating these rules can lead to costly fines, often exceeding the cost of a dedicated enterprise messaging solution. As your SMS provider, Infobip helps you ensure global compliance, build trust and avoid penalties.
Enhance customer satisfaction with responsive support
Getting timely information, like the status of package delivery, is essential for any eCommerce strategy. Sending delivery updates with SMS keeps customers informed, helping you preserve a positive experience, strengthening satisfaction with your brand.
Easily scale your messaging as your business grows
Infobip’s messaging platform scales effortlessly with your enterprise, enabling you to manage higher SMS volumes without sacrificing speed or reliability.
Discover how other enterprises use SMS to enhance their business
Learn how our customers use SMS to elevate customer engagement, achieve the best delivery rates, and reach their business goals.
DPD: Improving delivery experiences and cutting costs with Viber and SMS
-
20%
reduction in cost
Avon Morocco: 50% more sales representative activations thanks to Infobip’s SMS
-
50%
more activations
Management Financial Group: Increasing response and open rates for a multi-brand portfolio over a single communications platform
-
20%
higher open rates -
15%
increase in response rates -
30%
more customer communications
OTP Bank: Introducing SSMS for PIN delivery
-
3,000
new customers during campaign period
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Frequently asked questions about enterprise SMS
Enterprise SMS refers to an A2P (Application-to-Person) SMS messaging solution used by enterprises. Most often, these solutions are needed by large, international corporations present in different countries and include a platform for sending SMS messages and other corresponding services.
A quality enterprise SMS solution should help a company run messaging programs in compliance with local regulations, as well as handle large volumes of messages daily.
You can send SMS messages using our web platform or SMS API. You can sign up and try sending a limited number of messages for free, or you can contact our team directly if you want to discuss integration options, etc.
The cost of an SMS service depends on a few factors, such as the volume of messages, destination country, type of sender, use case, etc. If you need more details on SMS pricing for your enterprise, feel free to get in touch with our team. You can also sign up for free and try out our platform with a pay-as-you-go model.
An SMS API allows you to send and receive SMS messages programmatically, using an Application Programming Interface. In short, you configure your web or mobile application to send a request with the message details to the SMS API, which then delivers the message to the recipient. You can also configure it to receive messages and forward them to your application.
Our infrastructure is built on the highest security standards, including data-in-transit and data-at-rest encryption, authentication, and access restrictions. Our SMS services are compliant with various industry standards and regulations, such as GDPR, TCPA, and CAN-SPAM. Our certificates are listed here.
An SMS service provider recognized for its excellence
The industry experts have spoken.
Our SMS service is recognized worldwide for driving impeccable results for customers.
Infobip named as established leader second year in a row
Juniper Research Top CPaaS Vendor
Infobip named a leader
2024 Gartner® Magic Quadrant™ for CPaaS
Infobip takes top spot
Metrigy CPaaS MetriRank report
Industry CPaaS leader
Leader for CpaaS 2023