Gartner IT Symposium/XPO Orlando

Gartner IT Symposium/Xpo™ 2025

Date: October 20 – 23, 2025

Location: Walt Disney World Swan and Dolphin Resort, Orlando, Florida

See you in Orlando

The Gartner IT Symposium/Xpo™ 2025 is the world’s most important gathering of CIOs and IT executives dedicated to shaping the future of technology and business strategy. Over 8,000 attendees are expected to delve into topics like generative AI, digital business transformation, cybersecurity, and more. The event will feature over 140 Gartner Experts and 180 solution providers across 350+ sessions.

Don’t miss this unique opportunity to network with industry peers and explore how our AI-powered conversational solutions can elevate your customer experience, optimize operations, and accelerate your business goals.

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Conference Key Topics

Artificial Intelligence
Cybersecurity
Digital & Business Transformation
Emerging Technologies
Strategic Planning and Execution

Speaking session

Driving ROI with Agentic AI and Rich Messaging: CVS’s CX Evolution

In this session with Infobip, uncover the trends shaping customer experience in the U.S. — and how to drive compliant, data-drivenROI across millions of touchpoints. Discover how these innovations are creating outsized impact across the U.S. industries. Zoomin to specifics on how CVS is leveraging Agentic AI and Rich Messaging to deliver seamless, personalized engagement at scale,while navigating strict regulations.

Speakers: Ivan Ostojić, CBO at Infobip and Joshua Weiner, Senior Vice President Consumer Engagement and Analytics at CVS

Date: Tuesday, Oct 21st at 11:30 am

Location and room name: Newport East, which is in the Yacht & Beach Hotel