HLTH.
USA, Las Vegas
Date: November 15 – 18, 2026
Infobip @ booth 3757, AI @ HLTH Zone
Location: The Venetian Expo Center, Las Vegas, NV
Meet us in Las Vegas
HLTH USA 2026 takes place November 15 – 18, 2026 in Las Vegas, bringing together healthcare decision makers across providers, payers, health tech, startups, pharma, government, and media. Infobip, an AI-first, global communications platform, will be there to show how healthcare organizations move AI-powered patient communication from pilot to production.
Attendees will have the opportunity to:
- Speak with Infobip representatives at Booth 3757 in the AI @ HLTH Zone
- Attend our case study session with Aetna on taking RCS from pilot to enterprise channel
- Explore what RCS can do with our interactive RCS VR Experience at the booth
- Take on the track and compete for the fastest lap on our F1 Simulator
- Hear how healthcare organizations move AI-powered patient communication from pilot to production on the AI Revolution Podcast
Key topics
- Artificial Intelligence (AI) in healthcare
- Patient and member engagement
- Omnichannel care journeys
- Secure and compliant communication
- Digital transformation in healthcare
SPEAKING SESSION
Prove It, Then Scale It: How Aetna Turned RCS From Pilot to Enterprise Channel
Session type: AI @ HLTH Case Study Presentation
When: Tuesday, 17th November @ 10:40 AM PST
Where: AI Theater C
Jenna Jurewicz
INFOBIP
Enterprise Sales Director
Jay Krishnaswamy
AETNA/CVS HEALTH
Executive Director, Consumer Engagement & Analytics
Aetna didn’t expand RCS on enthusiasm. It expanded on evidence. Randomized controlled trials across onboarding and clinical outreach built internal credibility, unlocked leadership investment, and created demand from nearly every business area.
This session covers how Aetna and Infobip moved from a single program to a cohesive member experience spanning clinical outreach, customer service, and digital, and what it took to grow the operating model to keep up.
PODCAST FEATURE
AI Revolution Podcast
When: The episode will be released after the event on Thursday, 26th November @ 11:00 AM
Host: Sandy Vance
Zeljka Stiblik
INFOBIP
Head of AI Product Solution Engineering
This episode explores how Infobip is helping healthcare organizations move AI-powered patient communication from pilot to production, using real deployments across providers. We dig into what it takes to scale conversational AI in a regulated healthcare environment, and the measurable impact on patient engagement and operational efficiency.
Proud to be recognized by
A LEADER AGAIN
2026 Gartner®
Magic Quadrant™
for CPaaS
Positioned furthest for our Completeness of Vision!
