Ivan Ostojić Chief Business Officer, Infobip
Ivan Ostojić
Chief Business Officer, Infobip
LinkedIn Live Event
The future of CX maturity featuring Google & Forrester
DATE: February 12 / TIME: CET: 4:00 PM
Join here
About the session
Learn how to enhance your customer experience (CX) by implementing AI and conversational solutions. Join Forrester, Google and Infobip as we discuss the state of CX and unveil the Infobip Conversational CX Maturity Benchmarking Index.
What will you learn?
Test your CX maturity
- The current state of CX landscape
- How to use AI to Enhance your CX
- Understanding conversational CX maturityÂ
- Showcasing the Infobip Conversational CX Maturity Benchmarking Index
Find out where you stand on our CX Maturity scale to identify your starting point and receive detailed steps on how to progress to a higher maturity level.
Speakers:
Joana de Quintanilha VP, Principal Analyst, Forrester
Joana de Quintanilha
VP, Principal Analyst, Forrester
Josh Diner Head of Product Marketing, SaaS and Verticals, Infobip
Josh Diner
Head of Product Marketing, SaaS and Verticals, Infobip
Nagi Moubareck Channel <br>Partnership Business Communications, Google
Nagi Moubareck
Channel <br>Partnership Business Communications, Google
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