LinkedIn Live Event

The future of CX maturity featuring Google & Forrester

DATE: February 12 / TIME: CET: 4:00 PM

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About the session

Learn how to enhance your customer experience (CX) by implementing AI and conversational solutions. Join Forrester, Google and Infobip as we discuss the state of CX and unveil the Infobip Conversational CX Maturity Benchmarking Index.

What will you learn?

Test your CX maturity

  • The current state of CX landscape
  • How to use AI to Enhance your CX
  • Understanding conversational CX maturity 
  • Showcasing the Infobip Conversational CX Maturity Benchmarking Index

Find out where you stand on our CX Maturity scale to identify your starting point and receive detailed steps on how to progress to a higher maturity level.


Speakers:

Ivan Ostojić Chief Business Officer, Infobip
Ivan Ostojić

Joana de Quintanilha VP, Principal Analyst, Forrester
Joana de Quintanilha

Josh Diner Head of Product Marketing, SaaS and Verticals, Infobip
Josh Diner

Nagi Moubareck Channel <br>Partnership Business Communications, Google
Nagi Moubareck

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