Infobip Response to GSMA Cancellation of MWC 2020
On February 12th the GSMA announcedit had to cancel this year’s MWC due to coronavirus-related concerns. The tradeshow was scheduled to run between February 24th and 27th inBarcelona and draws on average around 100,000 delegates from over 200countries. At the heart of this decision is the apprehension around the ease ofspread of the virus combined with the long incubation period before a personmay demonstrate symptoms. We value ourparticipation in important industry bodies like GSMA and deeply respect thestep it has taken to protect attendees.
Given this outcome, Infobip would like toreassure its peer network that representatives will be in touch withindividuals to reschedule planned meetings and demos including those for our Mobile Identitysolution which provides omnichannel user authentication & verificationservices for enterprises and MNOs as well as use cases for the next generationof short messaging, RichCommunications Services (RCS).
Additionally our presentations planned for theGSMA Summit on Sunday 23rd February on Mobile Identity, the seminaron RCS which was due to take place on Monday 24th and the Chatbotspanel scheduled for the 26th will be made available online or aswebinars.
If you had a business ornetworking meeting scheduled with Infobip at MWC, please expect a call from theappropriate account manager to reschedule.You can access the full GSMAStatement on MWC Barcelona 2020 from John Hoffman, CEO GSMA Ltd here.
Infobip Deploys SMS Firewall with Monetization Consultancy Services for Indosat Ooredoo in Indonesia
LONDON, UK, JAKARTA, INDONESIA: 30 January 2020 – Infobip, a global cloud communication platform company for businesses and a leader in telecom solutions today announced the installation and operational rollout of its award winning sGate SMS firewall with monetization consultancy services at Indosat Ooredoo in Indonesia.
The sGate SMS firewall provides mobile operators with a detailed analysis of inbound SMS messaging traffic, identifying fraudulent activities and preventing spam messages from being delivered to subscribers’ devices. Simultaneously, Infobip’s monetization experts are working closely with operators to monetize improperly charged messages and turn them into revenue-generating, legitimate traffic.
Infobip was selected by Indosat Ooredoo as the SMS firewall and monetization solutions provider based on Infobip’s proven track record for protecting operators’ networks and increasing revenue from A2P SMS traffic.
Indosat Ooredoo has a subscriber base of close to 60 million, and a vision to be Indonesia’s leading digital telco, with one of its major focus areas in accelerating B2B as a new engine of growth. Indosat’s goal to be the “telco you can trust” aligns with Infobip’s values, promising a successful partnership.
Carriers across the industry are working to mitigate the risks of cyberattacks and fraudulent activity so much so that management of this traffic has become a strategic business priority. Our solution combines next generation continuous business and technical support that helps fix deficiencies in messaging operations and optimizes network efficiency leading to increased revenues and better experiences for end users. We look forward to working with Indosat Ooredoo on shaping and supporting best practices in this space.
Silvio Kutic
Infobip founder and CEO
Indosat Ooredoo is committed to deliver the best customer experience through IM3 Ooredoo and Indosat Ooredoo Business products and services. Infobip was exceptionally proactive and efficient throughout the entire process, adhering to short deadlines successfully to deploy and begin commercial operations as soon as possible. Infobip’s performance has been exemplary and the partnership is promising to be mutually beneficial. Together with Infobip, Indosat Ooredoo will get to understand corporate customer behaviour, treat customers better, and ensure that they are protected using our services.
Vikram Sinha
Director & Chief Operating Officer of Indosat Ooredoo
About Infobip
Infobip powers enterprises to deliver messages across any channel, any device, at anytime and anywhere worldwide. Infobip’s technology creates seamless mobile interactions between businesses and people and simplifies the integration of almost all communication capabilities. With over a decade of industry experience, Infobip has expanded to include 65 offices on six continents offering in-house developed messaging platform with the capacity to reach over seven billion mobile devices in 190+ countries connected to over 800 telecom networks. The company serves and partners with leading mobile operators, messaging apps, banks, social networks and tech companies.
For press enquiries contact:Natalie Homer, Global Communications +44 [email protected]
About Indosat Ooredoo
Indosat Ooredoo (IDX:ISAT), memberof Ooredoo Group, is building Indonesia’s leading digital telco, enablingaccess and greater connectivity for everybody and every business. IndosatOoredoo aspires to enrich the lives of Indonesians in the digital world.
The Company reported 58.8 million mobile customers as of Q3 2019 and operates 29.317 4G BTS covers more than 83.5% of population.
For other information about Indosat Ooredoo, please contact: Turina Farouk – SVP – Head of Corporate Communications +62 815 1010 8000 [email protected] https://www.ooredoo.com/en/ YouTubeFacebook
Infobip is Enabling Mobile Identity Verification for MobiFone Vietnam
Infobip, Hanoi, Vietnam – 16-12-2019 – Infobip, a global cloud communications company and leader in omnichannel engagement is discussing with the MobiFone corporation to enable Mobile Identity for MobiFone enterprise customers in Vietnam.
Mobile Identity is a powerful and unobtrusive verification method that automatically enables businesses to authenticate the identity of a mobile subscriber or online customer and confirm in a matter of seconds that this person is who they say they are. Mobile Identity uses the mobile phone itself to verify customers’ credentials, enhancing and supplementing existing, widely-used verification tools – passwords, one-time codes and email links.
MobiFone was the first mobile network operator tolaunch in Vietnam and serves more than 30 million subscribers. The country’s smartphoneusage rates have doubled since 2014 and there are now 51 million smartphones representing over80 percent of the 15+ aged population.
The most common way to confirm user information and prevent fraud is through two-factor authentication, where users need to have something such as a mobile device and know something like a passcode or a one-time PIN that they receive over SMS or email, which they must enter to continue onto the next step. Mobile Identity removes the need for this step and instead automatically corroborates customer data with consented information provided by the mobile operator, immediately confirming user identity through various attributes, without the user needing to perform any actions other than opting into the service.
The task of improving users’ control, privacy and security is absolutely essential in today’s rapidly growing digital world, and mobile authentication is set to play a major role in the same. Enterprises who seek to be part of the digital transformation globally should start with a mobile identity hassle-free login that is secure. This practice is becoming increasingly important to the digital economy. We aim to be at the forefront of it for our customers and look forward to collaborating with Infobip.
Truong Minh Hieu
Manager of R&D Department, MobiFone
“Mobile Identity is all about protecting customers, improving user experience and increasing engagement. We couldn’t be more excited to be partnering with MobiFone, helping their enterprise customers build long-term brand loyalty and consumer trust,’’ said Milja Biondic Country Manager of Infobip in Vietnam.
About Infobip
Infobip powers enterprises to deliver messages across any channel, anydevice, at anytime and anywhere worldwide. Infobip’s technology createsseamless mobile interactions between businesses and people and simplifies theintegration of almost all communication capabilities. With over a decade ofindustry experience, Infobip has expanded to include 65 offices on sixcontinents offering in-house developed messaging platform with the capacity toreach over seven billion mobile devices in 190+ countries connected to over 800telecom networks. The company serves and partners with leading mobileoperators, messaging apps, banks, social networks and tech companies.
Papa John’s Pizza Utilizes Infobip’s RCS Solution in Collaboration with Google
Customer Experience Delivered in New Ways as Papa John’s Promotes its Vegan Menu on World Vegan Day
London, United Kingdom- 26-11-2019- Infobip, a global cloud communication platform company and a leader in omnichannel customer engagement enables Rich Communication Service (RCS) in collaboration with Google RCS Business Messaging (RBM) forPapa John’s Pizza in the UK. In recognition of World Vegan Day on November 1st, Papa John’s Pizza promoted its new vegan pizza menu using RCS.
RCS – the future of SMS, allows businesses to carry branded, two-way rich communications with predefined replies and action buttons delivering visually appealing and interactive content such as video, high-res images, and files natively on mobile phones.
Papa John’s International, Inc. (NASDAQ: PZZA) is the world’s third-largest pizza delivery company with over 350 restaurants in the UK. Mobile channels represent approximately three-quarters of digital sales at Papa John’s and the company is always looking to enrich the user experience.
“Papa John’s three-day RCS campaign enabled by Infobip outperformed our expectations. Our first RCS campaign resulted in 23 percent higher sales than our SMS outreach. A few of our stores actually sold out of our vegan pizza. It shows that RCS offers a more engaging experience to our customers,” said Giles Codd, Marketing Director at Papa John’s (GB) Ltd. “Furthermore, the interactive, branded content and images are very appealing, and it allows us to broaden our offer by giving customers choices. The customer ultimately feels more in control, and Papa John’s can deliver a better service,’’ concludes Mr.Codd.
RCS is becoming an increasingly popular channel for businesses. Infobip and Google RBM have enabled RCS campaigns for various businesses in both Mexico, France, and in the UK.”We are pleased to have Infobip a part of our RCS Business Messaging program, working closely with businesses in the UK and around the world to provide their customers with upgraded experiences directly from Messages,” said Alexandre Allemand, Business Messaging Partnership Manager at Google. ”With RCS, businesses can send more useful and interactive messages to their customers. This means that a retailer can send a beautiful carousel of photos of their product and customers can interact further with the business all without leaving the messaging app.”
We couldn’t be more thrilled to enable RCS in the UK. Papa John’s Pizza is such a great example of how consumers can interact with their favorite restaurants and brands over RCS in completely new ways. Infobip’s RCS solution, enabled on most phones is truly helping UK businesses enriching and extending their omnichannel marketing approach.
Kevin Britt,
Infobip Country Manager, UK and Ireland
About Infobip
Infobip powers enterprises to deliver messages across any channel, any device, at anytime and anywhere worldwide. Infobip’s technology creates seamless mobile interactions between businesses and people and simplifies the integration of almost all communication capabilities. With over a decade of industry experience, Infobip has expanded to include 65 offices on six continents offering in-house developed messaging platform with the capacity to reach over seven billion mobile devices in 190+ countries connected to over 800 telecom networks. The company serves and partners with leading mobile operators, messaging apps, banks, social networks, tech companies, and aggregators.
UCL Students Discuss Mobile Identity and the Future of Online Authentication
Infobip’s vice president Matija Razem was back at University College London (UCL), providing an invited guest contribution on Mobile Identity technologies to postgraduate students of Strategic Management of Projects.
Mobile Identity (MI) is an emerging authentication technology that harnesses mobile users’ phone numbers to enable seamless verifications, logins and fraud prevention, all the while providing a superior user experience in line with the users’ expectations.
Mobile Identity comes in a range of flavors of technical implementation and deployment, but while that’s important for mobile operators and solution providers, what matters to mobile users is that Mobile Identity doesn’t require them to do anything when authenticating an app install, e-commerce purchase or online account login. Instead, the entire process is performed silently in the background, cutting down on time and hassle – major points when it comes to describing a satisfying user experience.
Mobile Identity has the potential to replace current authentication methods and add some advanced features that either increase security, such as SIM swap fraud detection and prevention, or user experience, such as form filling. Mobile Identity is currently being tested with mobile operators worldwide and rollouts are expected to accelerate in 2020, and hopefully the user experience will help defuse any concerns mobile subscribers might have over this type of authentication services.
Mr Razem discussed several use cases in relation to mobile identity and gave an overview of the current market opportunities in this space and Infobip’s roadmap. Mr Razem’s presentation was an invited contribution to a postgraduate module led by UCL lecturer Dr Vedran Zerjav, a researcher of project management in technology development and infrastructure provision.
It’s great Matija could make it back to contribute a session on this extremely important emergent technology. Our school’s postgraduate programmes are unique in that we provide our students with the opportunity to be exposed to the best international practice – in this case cutting edge technology projects. Infobip’s projects are certainly a success story and our students appreciated Matija’s openness to share first-hand insights on the business opportunities in the emerging new market enabled by mobile identity technologies.
Dr Vedran Zerjav – University College London (UCL)
It’s always a pleasure to talk with UCL students. It’s an inspiring forum for exchanging views and knowledge and it’s proven to be a great way of challenging new technologies. Case in point, last year we discussed RCS, which is now becoming a mainstream mobile service, and I hope we’ll be saying the same for Mobile Identity next year.
Matija Razem – VP Business Development at Infobip
Infobip Partners with AmBank to Offer Business an Omnichannel Customer Experiences
Kuala Lumpur, Malaysia – 11/5/2019 – Infobip, a global cloud communication platform company for businesses and a leader in omnichannel customer engagement has partnered with AmBank Group, one of Malaysia’s premier financial solutions groups.
Infobip is part of AmBank’s newly launched BizM.A.T.E (Multi-partner, Actionable, Technologically Efficient Solutions) with 16 other partners, forming five categories including Accounting and HR Solutions, Payment and Marketing Solutions, Communications and Internet, Operations and Administrations and Logistics, and Work Space. The programme offers small-to-medium enterprise (SME) client tools to grow their business and improve productivity at a special, discounted price.
Infobip is helping AmBank achieve several of the programme’s objectives, especially the importance of digitising a business and the ever so important aspect of staying connected with customers and suppliers at any time. Infobip’s omnichannel solution now allows AmBank’s business clients to communicate with its customers over popular channels such as Email, Push, and SMS.
Reaching your customers where they are whether it’s over Email, Push, SMS or a chat app is instrumental for today’s businesses to optimise customer experience and build long-term brand loyalty. We are excited to partner with Infobip to provide our SME clients with its global cloud communication platform allowing them to choose the ultimate communication channels for their customer dialogues.said Dato’ Sulaiman Mohd Tahir, Group Chief Executive Officer, AmBank Group
”Infobip is honored to be part of AmBank’s BizM.A.T.E programme helping companies to communicate with their customers using our messaging solutions. An omnichannel approach using multiple communications channels truly elevates a business customer experience and we couldn’t be more excited partnering with AmBank. said CS Gil, Infobip’s Country Manager in Malaysia
About Infobip
Infobip powers enterprises to deliver messages across any channel, any device, at anytime and anywhere worldwide. Infobip’s technology creates seamless mobile interactions between businesses and people and simplifies the integration of almost all communication capabilities. With over a decade of industry experience, Infobip has expanded to include 65 offices on six continents offering in-house developed messaging platform with the capacity to reach over six billion mobile devices in 190+ countries connected to over 800 telecom networks. The company serves and partners with leading mobile operators, messaging apps, banks, social networks, tech companies, and aggregators.
About AmBank Group
AmBank Group is a leading financial services group with over 40 years of expertise in supporting the economic development of Malaysia. We have over three million customers and employ over 8,000 people.
The Group was listed on the Main Market of Bursa Malaysia in 1988. It is the sixth-largest banking group by assets in Malaysia, with a market capitalisation of around RM13.7 billion and assets of RM158.8 billion as at 31 March 2019.
AmBank Group serves over three million individual and corporate customers. It provides services in wholesale banking, retail banking, business banking, investment banking and related financial services which include Islamic banking, underwriting of general insurance, stock and share broking, futures broking, investment advisory and management services in assets, real estate investment trust and unit trusts. For more information, please visit www.ambankgroup.com
Infobip Expands in Pakistan
Karachi, September 16th, 2019 – Infobip, a global cloud communications company for businesses and a leader in omnichannel engagement, opens an office in Karachi – the company’s second office in Pakistan and Infobip’s 65th office worldwide. The new Infobip office in Karachi is located in The Forum building, Suit #601, 6th floor, Plot G-20 in the Clifton area. The opening ceremony was attended by the company’s partners and clients along with Kemal Keco, Infobip’s Regional Manager for the MENA region, Country Manager Asma Khan, and Infobip’s Pakistan Company Secretary Guray Ozturk.
I am very excited to mark the official start of our journey in Karachi. Karachi is quickly expanding as a business region and is one our most instrumental growth areas in the MENA region. We plan to build a team of approximately 15 employees within a year focusing our efforts on this market. We aim to recruit a strong team of experts including Sales Manager, Customer Success Managers, and Presales Engineers to provide our clients with the best possible solutions and in-depth support throughout the entire process of service usage.
Kemal Keco, Regional Manager at Infobip
Since the company’s inception in 2006, Infobip continues its mission to help its clients and partners overcome the complexity of custumer communications, grow their business and enhance the customer experience – all in a fast, secure and reliable way. Infobip enables interactions between customers and brands in more than 190 countries across the world. The company’s goal is to further its expansion building the Infobip Engineering Powerhouse by recruiting the most competent teams meeting the objectives of developing the most innovative communications solutions.
I really believe that the biggest success of a vendor is when you’re not perceived as a vendor, but as a business partner that can be counted on in every situation. Infobip has such a relationship with partners; they are very confident in our team relying on our results and delivery. Having the clients’ convenience as our top priority, we are very much aware that local presence makes communications much easier, so we have decided to come to Karachi to be more available to our clients and at their disposal at any time
Asma Khan, Country Manager
Infobip has over 1900 employees globally working on the mission to deliver the best communication solutions and help enterprises worldwide to enhance their customer experience.
About Infobip
Infobip powers enterprises to deliver messages across any channel, any device, at anytime and anywhere worldwide. Infobip’s technology creates seamless mobile interactions between businesses and people as well as simplifying the integration of almost all communication capabilities. With over a decade of industry experience, Infobip has expanded to include more than 60 offices on six continents offering in-house developed messaging platform with the capacity to reach over six billion mobile devices in 190+ countries connected to over 800 telecom networks. The company serves and partners with leading mobile operators, messaging apps, banks, social networks, tech companies, and aggregators.
Infobip Wins APAC Entrepreneurship Corporate Excellence Award
Kuala Lumpur, Malaysia, August 29th – Infobip, a global cloud communications company for businesses and a leader in omnichannel engagement, is pleased to be the recipient of the Asia Pacific Entrepreneurship Award (APEA) for Corporate Excellence in the Telecommunications & ICT Industry.
Presented by Enterprise Asia, the leading non-governmental organization in pursuit of entrepreneurship development across the region, APEA is the most prestigious award in the region and aims to band leading entrepreneurs and organizations across Asia to spur greater innovation, fair practices and growth.Infobip’s selection as a Corporate Excellence winner showcases the company’s commitment to best practices, continuous innovation, responsible leadership, and achieving progressive and sustainable impact. Since 2006 when the company was founded, Infobip has continued to help its clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience – all in a fast, secure and reliable way. Infobip enables interactions between customers and brands in more than 190 countries across the world, supported by 34 globally distributed data centers, and has been at the forefront of customer communication.
Winning the Asia Pacific Entrepreneurship Award for Corporate Excellence in the Telecommunications & ICT Industry is a testament to the expertise and great efforts invested each day by Infobip employees to support businesses in creating true value for their customers through communications. We are truly honored to receive this prestigious award and look forward to building on this success.
CS Gill
Country Manager – Malaysia
The Asia Pacific Entrepreneurship Awards 2019, Malaysia, will take place Friday, 06 September 2019 at the InterContinental in Kuala Lumpur, with Mr. CS Gill- Country Manager, Faris Sehovic- Regional Manager APAC and Sheirly Pang- Marketing Manager APAC of Infobip Asia Pacific Sdn Bhd representing Infobip to accept the honor. Full details about the event can be found at: https://www.enterpriseasia.org/programmes/apea
About Infobip
Infobip powers enterprises to deliver messages across any channel, any device, at anytime and anywhere worldwide. Infobip’s technology creates seamless mobile interactions between businesses and people as well as simplifying the integration of almost all communication capabilities. With over a decade of industry experience, Infobip has expanded to include more than 60 offices on six continents offering in-house developed messaging platform with the capacity to reach over six billion mobile devices in 190+ countries connected to over 800 telecom networks. The company serves and partners with leading mobile operators, messaging apps, banks, social networks, tech companies, and aggregators.
Global Tech Leaders Join to Provide Maternal and Child Health Remote Care Coordination Solution
London, United Kingdom – August 12, 2019
Infobip, a global cloud communications company for businesses, announces its partnership with GoMo Health, a leading international population health management company that specializes in virtual care coordination in multiple therapeutic areas including Maternal and Child Health (MCH). GoMo Health Personal Concierge tele-health programs include interactive mobile messaging, surveying and assessments for prenatal and postpartum women, as well as children up to age eight, resulting in a significant reduction in pre-term births, adverse events, costs, ED visits, and an increase in families and patients being more engaged in their own care.
We are incredibly excited to work with GoMo Health and share their commitment and understanding of the importance of early childhood health and development. Through our cloud communication platform, GoMo Health customers will be able to receive appointment and exam confirmations and reminders for wellness checkups, hospital pre-registration instructions, pre-operative instructions, lab results, and post-discharge follow-up. These follow-ups are intended to prevent re-admission, by sending prescription notifications and home healthcare instructions. Upgrading the customer experience should be the goal of every company, so I am glad that we are able to help GoMo Health in this lifestyle engagement program addressing the needs of today’s parents and caregivers.
Silvio Kutic
CEO of Infobip
GoMo Health Concierge Care® touches the lives of millions of patients going through complex and chronic health conditions, including prenatal and postpartum moms and caregivers, to support their self-care and their children’s care. Programs promote early childhood literacy, learning, health, and wellness. Infobip provides direct-to-carrier connections for GoMo Health, enabling women and children to receive the support they need via their cell phones.
The GoMo Health maternal and child health solutions are among a variety of award-winning programs created using BehavioralRx®, the Science of Precision Health. The scientific methods and algorithms behind BehavioralRx have proven to increase human activation and resiliency, which has produced evidence-based improvements worldwide related to maternal and child activation measures, reporting higher outcomes for medically and behaviorally challenged family members.
We chose Infobip after evaluating a dozen companies. They are an ideal partner who has the global infrastructure and operational capabilities to handle our need to engage patients and their families, via their cell phones, across the globe. And since we are providing tele-health services, we need a telecommunications partner who is extremely reliable with a high level of support and services.
Bob Gold
CEO of GoMo Health.
Maternal and child health programs are currently running in the following locations, with more launches to come:
- Florida, United States
- Kisumu, Kenya
- Maryland, United States
- Mississippi, United States
- Nebraska, United States
- New Jersey, United States
- New York, United States
- Texas, United States
Learn more about GoMo Health and our/their maternal and child health programs by visiting https://gomohealth.com/maternal-child-health
About Infobip
Infobip powers enterprises to deliver messages across any channel, any device, at any time and anywhere in the world. Infobip’s technology creates seamless mobile interactions between businesses and people, simplifying the integration of almost all communication capabilities. With over a decade of industry experience, Infobip has expanded to more than 60 offices on six continents. Its proprietary messaging platform connects to over 800 telecom networks and has the capacity to reach over seven billion devices in 190+ countries. The company serves and partners with leading mobile operators, messaging apps, banks, social networks, tech companies, and aggregators.
About GoMo Health
GoMo Health® is a leader in population health management and telehealth patient engagement solutions for hospitals, providers, commercial and government health plans, and employers. GoMo Health Concierge Care® personalizes patient interactions using our proprietary science, BehavioralRx®, The Science of Precision Health, building trust and credibility to motivate higher levels of activation and resiliency. In partnership with health care organizations worldwide, GoMo Health delivers a highly scalable and cost-effective solution for the management of high-risk, chronic, and complex conditions, enabling better self-management, healthy decision making, and improved outcomes.
With Infobip, Daraz Enhances Customer Experience Through Mobile Messaging Solutions
Islamabad, Pakistan – July 22, 2019
Infobip, a global, cloud-based communications company, and a leader in omnichannel engagement, provides mobile messaging solutions for eCommerce companies such as Daraz – a leading online marketplace that operates in 5 countries – Pakistan, Bangladesh, Nepal. Sri Lanka and Myanmar.
For retailers to have effective communication with their customers, they need to ensure that relevant messages are being conveyed through communication channels that customers trust. By using Infobip’s messaging solution, Daraz is able to choose optimal communication channels best suited for specific types of messages through a single communication platform. That same platform offers comprehensive reporting and analytics opportunities that are extremely important in the e-commerce industry. This enables Daraz to track entire customer journeys: from initial account creation on the app to the placement and delivery of an order to the customer. As a result, Daraz is able to identify facilitators and bottlenecks in the process and optimize accordingly.Currently, Daraz is using Infobip’s solutions to provide their end-users transactional notifications, information regarding their order status and delivery as well as to showcase some of their promo deals and special offers. This way, they can better serve their customers with secure, timely, and relevant information tailored to the specific needs of each and every customer.
For Daraz, customer satisfaction is paramount. Every decision we take is based on how it will affect our customers. As a result, we’ve put in place stringent purchase protection policies that safeguard our buyers during and after they place their orders with us. We’re constantly innovating so that our customers are happy.
Ehsan Saya, Managing Director, Daraz
It is our pleasure and honor to work with Daraz to improve their customer experience by enabling their end users to receive important information on their transactions, order status, delivery and promotional offers in a timely fashion. Daraz realizes the importance of following industry trends and adjusting its communication strategy, so we look forward to future cooperation and even introducing additional messaging solutions, such as OTT channels, that will keep enhancing the customer journey.
Guray Ozturk, Company Secretary, Infobip Pakistan
About Infobip
Infobip powers enterprises to deliver messages across any channel, any device, at anytime and anywhere worldwide. Infobip’s technology creates seamless mobile interactions between businesses and people as well as simplifying the integration of almost all communication capabilities. With over a decade of industry experience, Infobip has expanded to include more than 60 offices on six continents offering an in-house developed messaging platform with the capacity to reach over seven billion mobile devices in 190+ countries connected to over 800 telecom networks. The company serves and partners with leading mobile operators, messaging apps, banks, social networks, tech companies, and aggregators.
About Daraz
Daraz is the leading online marketplace in South Asia, empowering tens of thousands of sellers to connect with millions of customers. Daraz provides immediate and easy access to 10 million products in more than 100+ categories and delivers more than 2 million packages every month to all corners of its countries.
Daraz is a mall, a marketplace and a community for its customers. It is also a university for entrepreneurs, and every month it educates more than 5,000 new sellers on e-commerce operations.
To overcome the logistics challenge in its markets, Daraz has built its own logistics company specifically designed for e-commerce operations – Daraz Express (known as DEX) – to raise the standards for the industry. Daraz is also helping existing and new logistics providers digitize.
In 2018, Daraz was acquired by Alibaba Group, and is proud to carry its part of the mission to ‘make it easy to do business anywhere in the era of the digital economy’. As part of the Alibaba ecosystem, Daraz is leveraging Alibaba’s global leadership and experience in technology, online commerce, mobile payments and logistics to drive growth in its markets.