Infobip’s 2-Way SMS coverage list has been expanded in South America, Europe and the Middle East. Colombia, Portugal and Bahrain are the latest countries added to the world’s largest 2-Way SMS coverage.

Currently spanning 50+ countries, Infobip’s 2-Way reach allows you to get one or more local numbers for your SMS campaigns. You can use any number for multiple campaigns, helping you cut costs and provide a consistent, instantly recognizable channel for your local customers.

Easy-to-integrate SMS APIs, seamless ordering of short codes and virtual long numbers through both the Infobip Portal and API in just a few clicks, as well as advanced set management and reporting tools inside Infobip Portal, make your real time communications easier than ever.

This Thursday we were honored by a visit from the Italian ambassador to Croatia Adriano Chiodi Cianfarani. Welcomed in Infobip’s Zagreb offices by CEO Silvio Kutic and COO Roberto Kutic and the Italian consul in Pula Tizano Sosic, the ambassador got acquainted with our company, its global activity, and vision for the future of communication technologies.

Tiziano Sosic, Silvio Kutic, Adriano Chiodi Cianfarani, Roberto Kutic, Erwin Rotta

Next week Infobip will celebrate the opening of its newest office in Milan, located in Piazzale Luigi Cadorna 9, at the heart of Milan’s business district. Headed by Massimo Cristini and Vittorio D’Alessio, the office will play a major role in delivering outstanding service to Italian clients and partners.

Infobip OMNI, a solution that helps clients reach across channels and seamlessly create engaging communication with A2P messaging workflows, was officially launched at the Mobile World Congress in Barcelona.

This new flagship enterprise-focused solution comes as a result of extensive 3-year preparation and development process with an aim to address consumer-focused communication needs for enterprises.

Today’s consumers use more digital channels than ever before – OMNI enables companies to easily build superior customer-centric experiences across mobile and digital channels customers are already accustomed to using.

By seamlessly connecting with any enterprise system to ensure the right message is delivered at the right time, and using the most appropriate channel to cater to different habits and choices of modern-day consumers, OMNI helps companies engage in the right way.

The solution combines communications through SMS, voice calls, push notifications, chat apps (such as Viber, with more integrations coming), email and comes with powerful automation options, rich workflow and campaign builders over an intuitive graphic interface for building messaging flows and campaigns, boosted by in-depth reporting and analytics, all enabled inside the Infobip Portal.

London, UK, 22 February 2017 – Cloud communications provider Infobip has launched OMNI, its omnichannel enterprise messaging solution. The move follows continued A2P SMS growth for the company as a result of new client wins and the continued global expansion of its network, with Infobip now processing over 7 billion transactions a month and its platform touching more than 60% of all world’s mobile phones.

Infobip OMNI brings all key communications channels – SMS, email, chat apps (including Viber, Facebook Messenger, and LINE), voice, and push notifications – into a single platform that offers a high-volume, two-way enterprise customer engagement solution. It’s being rolled out by several tier one mobile operators in the near future to support the messaging needs of their enterprise customers.

OMNI enables companies to create seamless user experiences across channels, easily connecting with the CRMs of enterprises to ensure the right message is delivered at the right time, and using the right channel. The heart of Infobip’s OMNI is its built-in support for failover and custom workflow curation, giving businesses the tools they need to build smooth interactions with consumers with diverse preferences, habits and levels of access.

The solution comes with powerful automation options, rich workflow and campaign builders, and state-of-the-art reporting and analytics, available over APIs, web portal or in an on-premise, hybrid cloud installation. The official reveal of the OMNI solution will be at this year’s Mobile World Congress in Barcelona, at Infobip’s stand 8.1 F49.

The launch of Infobip OMNI has been supported by the opening of new offices and fortifying local operations in APAC, LATAM, and EMEA during the past 12 months. Infobip’s network has also extended to more than 350 direct messaging connections, with more than 60 direct connections added in the past year alone.

“Infobip is the only full-stack communication platform-as-a-service out there. It’s built on private cloud infrastructure and unsurpassed connectivity to telecoms operators around the globe. We’ve been expanding it by adding popular communication channels and building a robust omnichannel capacity for user engagement on any platform or device, anywhere in the world”, said Silvio Kutic, Infobip founder and CEO.

To help sustain its growth through 2017, Infobip recently invested more than 10 million EUR into R&D, its technical infrastructure, and local region support, marking the biggest outlay of its kind since the company’s inception in 2006.

With Juniper Research expecting the A2P SMS market to reach over $70 billion by 2019, Infobip’s expanded local presence around the globe will ensure it can continue to meet demands from mobile operators and enterprises for a robust, multi-channel communication platform with international connectivity.

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About Infobip

Founded over a decade ago by two young developers, Infobip grew into an international business with 50+ offices on 6 continents and proprietary, in-house developed messaging platform with the capacity to reach 6 billion mobile devices connected to over 800 telecoms networks.

Infobip innovates at the intersection of Internet and telecoms technologies, creating new ways for businesses and their end users to interact over mobile devices. The company serves and partners with leading mobile operators, OTTs, banks, social networks, tech companies and aggregators.

Contact:

[email protected]

LONDON, DHAKA, 05 February 2017 – Cloud communications provider Infobip has announced the opening of its office in Dhaka, Bangladesh as part of increasing its local footprint and better serving the dynamic mobile services market in Bangladesh.

Building on Infobip’s extensive experience in the mobile wholesale market in Bangladesh, combined with global expertise in enterprise and mobile operator verticals, the Dhaka office will enable Infobip to shift market focus and employ a more active approach to the market.

The newly-opened Dhaka office will be mainly staffed by local sales and account managers, as well as specialized support and integration engineers to power operator partnerships and datacenter installations in Bangladesh.

– Bangladesh is a major mobile market with many opportunities for enterprises, e-commerce firms and developers, we’re looking forward to helping them scale and expand their mobile services nationally and internationally, as well as working with mobile operators on introducing new A2P SMS-based monetization opportunities – said Mr. Matija Razem, VP Business Development at Infobip. 

Infobip has been present in the country for over 5 years and has carved out a significant market share through a cooperation with strategic local partner Wintel, a partnership that continues to a mutual satisfaction.

– Official establishment of Infobip office and their presence in Bangladesh is a turning point for the telecommunication sector in our country. Wintel is proud to be a part of this story as a partner company and will continue to invest efforts in the future to improve the telecommunication sector and value-added services provided for enterprises, through Infobip products – said Mr. Faisal Alim, Managing Director, Wintel.

The Dhaka office opening ceremony will take place on 5 February 2017 at 13:00 at Suite 7D, Hashim Tower (Level-7), 205/1, Gulshan Tejgaon Link Road, Dhaka, Bangladesh.

The company’s local operations in APAC, started in 2010, today span Malaysia, Indonesia, Thailand, Korea, Vietnam, Philippines, China, Taiwan, Japan, and India, with clients in the enterprise, banking, OTT, mobile and tech segments.

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Founded over a decade ago by two young developers, Infobip grew into an international business with offices on 6 continents and proprietary, in-house developed messaging platform with the capacity to reach 6 billion mobile devices connected to over 800 telecoms networks.

Infobip innovates at the intersection of internet and telecoms technologies, creating new ways and opportunities for businesses and their end users to interact over mobile devices. The company serves and partners with leading mobile operators, OTTs, banks, social networks, tech companies and aggregators.

Contact:

[email protected]

We’re delighted with the turnout for our MWC ticket sweepstakes, we’d like to take this chance and thank each one of you for participating. You’ve provided invaluable insight and feedback on our company and services, which will help us build even better communications.

Now, it’s time to find out who the lucky winners are:

Achmad Agustiyatama, Indonesia Aleksandar Milurovic, Serbia Armands Jasevs, Sweden Diego Delgado, Spain Kably Salaheddine, Morocco Kristine Dara Ever Juan, Philippines Ricard Marti, Spain Sercan Tavsantepe, Turkey Serge Wagener, Luxembourg Simone Abreu, Brazil

The winners will be contacted over email with further details regarding their MWC tickets.

Meetings, parties, interviews, and rewards are planned for our guests and partners on 192sqm of modern space located at the heart of App Planet Hall. For more info about the event and an overview of everything we’ve prepared for you, check out our MWC page.

Congratulations to all of you, enjoy the show in Barcelona!

We’re excited to unveil our newest additions to our Messaging API: Facebook Messenger and LINE! Chat apps are essential omni channel messaging and these two additions give you even more options to connect and engage with your customers.

Both of these integrations are in beta (oh that fresh out-of-the-box API smell) so keep that in mind if you’re using these with production applications. As part of the beta program you’ll be able to give feedback and submit reports to our development team as we finalize these integrations.

Here’s what you can do with each chat app with the Infobip Messaging API.

Facebook Messenger

Facebook Messenger is one of the most downloaded and used apps in the world. More and more companies are integrating chat and chat bots into their customer communications mix. We’re excited to offer Messenger as a new option for users.

Send and receive messages Get delivery reports Resource and Actions setup over API (API Documentation)

LINE

LINE has 218 million users in Japan, Taiwan, and Thailand. If you want to reach and engage customers in those markets; LINE is a must have integration.

Use push messages: send messages to users who have added your account as a friend. These are one-way messages you send to your users. Use reply messages: reply to messages from your users. Use webhooks to be notified about events for your account. Send Imagemap messages: send rich content messages that contain an image and a link. Imagemap messages are ideal for coupons, special promotions, news announcements, blog posts. Template messages: messages with images, text, multiple user action choices, and buttons.

These two integrations are in addition to Viber for chat, Zendesk for support, as well as A2P connections for your custom-built apps.

Click below to get started with our Facebook Messenger and LINE API betas! We’re reviewing applications and accepting people on a case by case basis. We’re looking for developers serious about integrating and using Facebook Messenger or LINE in their applications.

CEO Silvio Kutic and COO Roberto Kutic welcomed the Canadian Ambassador to Croatia Daniel Maksymiuk and Trade Commissioner Synthia Dodig in our Zagreb office this week.

The visit was prompted by the 2016 Canadian Telecom Summit where Infobip was recognized as one of Canada’s top telecommunications employers and received the Canadian Telecom Employer of choice award.

Infobip’s future and opportunities in Canada and Vancouver, which serves as the company’s main business hub for North America, were just some of the topics discussed during the meeting. Additionally, the Ambassador was briefed on Infobip’s plans for extended presence in the region and the company’s vision for the future of messaging technologies.

Infobip has been operating in Vancouver since 2012, showing continuous growth, with the current workforce of 25 Infobippers serving some of the company’s biggest clients.

As we celebrate a decade of success, our thoughts turn gratefully to those who inspired us with great ideas and made them come to life. Thank you for helping us shape the future of mobile communications through a platform you can rely on.

In the name of lasting and future partnerships, please accept our gratitude and appreciation for helping us with this endeavor – to seamlessly connect businesses and people over mobile.