Company information
Infobip BH d.o.o.
Public court number (MBS): 32-01-0305-10
Tax ID (JIB): 4209995350000
Contact number: +387 33 262 907, +387 33 262 906
Company address
Tešanjska 24a
71000, Sarajevo
Bosnia and Herzegovina
Customer contact information:
In case of questions or concerns, please us the Contact Us form, send an email to [email protected] or contact your dedicated account manager.
Payment terms
1. Credit Card Purchase Security Statement
The confidentiality of your data is protected and ensured through the use of TLS encryption. Payment pages are secured with the Secure Socket Layer (SSL) protocol and 128-bit encryption to prevent unauthorized access during data transmission.
All transactions are processed through Monri WebPay Payment Gateway, a PCI DSS Level 1 certified provider regulated by Visa and Mastercard rules. Card data is transmitted directly and securely and is not stored by Infobip or accessible to unauthorized personnel.
2. Privacy Statement
We are committed to protecting your personal data. We collect only the information necessary to process your payment and fulfill our obligations. You have full control over how your data is used, including the option to opt out of marketing communication and third-party data sharing.
All customer data is handled in accordance with strict confidentiality standards and is accessible only to employees or partners who require it to perform their duties.
3. Terms and Conditions
By submitting a payment, you confirm your agreement with Infobip’s service terms. Any fees or charges are clearly communicated before the transaction is completed. For questions related to billing, disputes, or refunds, please contact our support team.
Service delivery is conducted digitally. Upon successful payment, services are provisioned as per your agreement or selected service plan. In the case of any issues, our support team will work with you to resolve them promptly.
4. Currency Conversion
All transactions are processed in BAM (Bosnia and Herzegovina Convertible Mark). If your card is issued in another currency, the final amount will be converted by your card issuer according to their exchange rate and applicable fees.