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AGENTIC AI

Agentic AI platform

AgentOS NEW
Journey orchestration
AI agents
AI chatbot builder
Cloud contact center
Customer data platform
Conversational AI
Customer engagement
Insights and analytics

Programmable Channels

SMS API
RCS API
Email API
MMS API
Voice API
Live Chat API
Video API
In-app messaging
Mobile push API
WhatsApp API
Viber for Business API
Messenger API
Instagram API
Telegram
Apple
Kakao Business
Line
Zalo

Platform functionality

Smart Messaging

Optimize your messaging costs with the most efficient channel mix

Infobip Signals

Block fraudulent OTP traffic

CPaaS X API

Modular API stack to help platforms scale exponentially

Authentication API

Customer authentication and verification

Mobile identity API

Protect and identify your users

Number lookup API

Root out invalid numbers

Numbers
  • 10 DLC

Business segments

B2B Platforms

Enable your clients to send traffic at scale

Digital Natives

Disrupt the world through digital innovation

Enterprise

Transform your communication globally

Wholesale

Expand your channel offering at scale

Industry verticals

Finance

Reassure customers with secure interactions

Retail & eCommerce

Boost conversion and increase customer loyalty

Telecoms

Build superior CX solutions across the entire telecom customer journey

Healthcare

Deliver a fast, convenient patient experience in-person or at home

Transportation

Deliver superior transportation and logistics customer experience

Government solutions

Transforming citizen engagement with AI

Sport & entertainment

Fan engagement solutions to excite audiences and grow loyalty

Department

Marketing

Unleash the power of omnichannel marketing automation

Sales

Optimize your sales with intelligent automation

Customer service

Provide efficient customer service on the most popular channels

Our services

CX consulting

Maximize return on your
CX investments

Professional services

Ensure early and sustainable ROI on your CX investments

CX maturity assessment

Find out how to reach your full conversational potential

Solutions for telecoms

The Infobip advantage for telcos

See why leading telecoms around the world choose Infobip to transform their network

Telecom CPaaS partnerships

Create new B2B revenue streams with our omnichannel communications platform

Telecom CX solutions

Build superior CX solutions across the entire telecom customer journey

Telecom core & security

Anam Protect Firewall

Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators

SMS Firewall

Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall

Networks APIs

Tap into the core of telecom networks, and deliver unparalleled customer experiences

RCS Connectivity and Infobip MaaP

Gain full control, visibility, and billing efficiency

Featured cases

Unlock the power of network APIs: How CAMARA transforms Telco innovation
How AI is transforming the telecom industry  
The future of conversational messaging with RCS: A look ahead with BT

API & TOOLS

API Reference
API Status
Change Log
SDKs
Postman

Community & Resources

Shiftmag

Newsletter & magazine for developers

Shift conference

Leading developers conference in Southern Europe

GitHub
Integrations
Documentation
Infobip Developers Discord

About us

Our story
Leadership
Our values
Global presence
Careers

Resources

Blog
Downloads
Customer stories
  • Spotlight
Guides
Academy
Documentation
Product updates

News Center

Newsroom
Analyst reports
Events
Media kit
Media inquiries

Featured content

Harvard Business Review
Messaging Trends 2026
CX maturity report
Generational Messaging Trends
Generational Messaging Trends
Products

AGENTIC AI

Agentic AI platform

AgentOS NEW
Journey orchestration
AI agents
AI chatbot builder
Cloud contact center
Customer data platform
Conversational AI
Customer engagement
Insights and analytics

Programmable Channels

SMS API
RCS API
Email API
MMS API
Voice API
Live Chat API
Video API
In-app messaging
Mobile push API
WhatsApp API
Viber for Business API
Messenger API
Instagram API
Telegram
Apple
Kakao Business
Line
Zalo

Platform functionality

Smart Messaging

Optimize your messaging costs with the most efficient channel mix

Infobip Signals

Block fraudulent OTP traffic

CPaaS X API

Modular API stack to help platforms scale exponentially

Authentication API

Customer authentication and verification

Mobile identity API

Protect and identify your users

Number lookup API

Root out invalid numbers

Numbers
  • 10 DLC
Solutions

Business segments

B2B Platforms

Enable your clients to send traffic at scale

Digital Natives

Disrupt the world through digital innovation

Enterprise

Transform your communication globally

Wholesale

Expand your channel offering at scale

Industry verticals

Finance

Reassure customers with secure interactions

Retail & eCommerce

Boost conversion and increase customer loyalty

Telecoms

Build superior CX solutions across the entire telecom customer journey

Healthcare

Deliver a fast, convenient patient experience in-person or at home

Transportation

Deliver superior transportation and logistics customer experience

Government solutions

Transforming citizen engagement with AI

Sport & entertainment

Fan engagement solutions to excite audiences and grow loyalty

Department

Marketing

Unleash the power of omnichannel marketing automation

Sales

Optimize your sales with intelligent automation

Customer service

Provide efficient customer service on the most popular channels

Our services

CX consulting

Maximize return on your
CX investments

Professional services

Ensure early and sustainable ROI on your CX investments

CX maturity assessment

Find out how to reach your full conversational potential

Telecoms

Solutions for telecoms

The Infobip advantage for telcos

See why leading telecoms around the world choose Infobip to transform their network

Telecom CPaaS partnerships

Create new B2B revenue streams with our omnichannel communications platform

Telecom CX solutions

Build superior CX solutions across the entire telecom customer journey

Telecom core & security

Anam Protect Firewall

Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators

SMS Firewall

Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall

Networks APIs

Tap into the core of telecom networks, and deliver unparalleled customer experiences

RCS Connectivity and Infobip MaaP

Gain full control, visibility, and billing efficiency

Featured cases

Unlock the power of network APIs: How CAMARA transforms Telco innovation
How AI is transforming the telecom industry  
The future of conversational messaging with RCS: A look ahead with BT
Partnerships
Developers

API & TOOLS

API Reference
API Status
Change Log
SDKs
Postman

Community & Resources

Shiftmag

Newsletter & magazine for developers

Shift conference

Leading developers conference in Southern Europe

GitHub
Integrations
Documentation
Infobip Developers Discord
Company

About us

Our story
Leadership
Our values
Global presence
Careers

Resources

Blog
Downloads
Customer stories
  • Spotlight
Guides
Academy
Documentation
Product updates

News Center

Newsroom
Analyst reports
Events
Media kit
Media inquiries

Featured content

Harvard Business Review
Messaging Trends 2026
CX maturity report
Generational Messaging Trends
Generational Messaging Trends
Pricing
  • Support center
Try for free Contact us
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