Reach more customers wherever they are, whatever they’re on
Engage them on every channel, in every scenario – from our platform or yours
Two teams.
One obsession.
Performance through innovation
This was the first chapter.
THE NEXT 20 YEARS START NOW
Build any use case or conversational scenario
Your customers. Their channels.
It’s easier to get the attention of your customers when you meet them where they are.
You focus on the message; we get it delivered loud and clear.
Build flexible workflows with industry-leading CPaaS APIs
Code your own solutions
Integrate your customers’ favorite channels and build experiences your customers want, the way you want.
Authentication
Explore AuthenticationCPaaS X
Explore CPaaS XNetwork APIs
Explore Network APIScalable, secure and compliant with our hyper network
1300+
Physical servers
40+
Data centers and auxiliary locations
17K+
Virtual machines
1600
Service types
15K +
Application instances
800+
Engineers
7bn
End user touchpoints
1000
Deployments daily
Head into the conversational future with a trusted partner
Our platform handled 12.2 billion interactions on the busiest days of 2025 with 0 downtime. We help you build powerful conversational experiences that connect you closer to your customers.
Compose your own tech stack by integrating our solutions with any app
With our wide range of integration options, you can use any of our solutions to enhance your customer experience on your existing systems.
Transforming 10,000+ businesses worldwide
Nissan Saudi Arabia: Mastering lead generation with an AI-powered voice game over WhatsApp .
-
80%
session engagement rate . -
84%
were first-time participants . -
93%
delivery rate across campaigns .
Uber: Capitalizing on the global expansion of the ride-sharing phenomenon .
-
90%
of global calls anonymized .
UNICEF: Turning caring people into regular givers with omnichannel customer engagement .
-
7.8%
increase in donor retention . -
33.3%
decrease in churn rate . -
4%
conversion rate on cart abandonment flow .
DPD: Improving delivery experiences and cutting costs with Viber and SMS .
-
20%
reduction in cost .
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Stay on top of every tech trend: Explore our resources
How to choose the right Customer Data Platform (CDP) in 2026.
Discover the best customer data platforms (CDPs) in 2026. Compare leading CDP vendors and explore the key elements of unified, real-time customer engagement.
- Blog.
- Trends and Insights.
What is a transactional email? Examples and best practices.
Learn what a transactional email is, how it differs from marketing emails, see transactional email examples, and follow best practices for design and delivery.
- Blog.
- Best Practices.
- Sales.
- Email.
RCS chat not working? Here’s how to fix it and keep messages flowing.
If your RCS chat is not working and you are already blaming your phone, your carrier, and possibly the universe, take a breath. In most cases, the fix is simpler than you think.
- Blog.
- Awareness.
- Best Practices.
Best conversational AI platforms.
The best conversational AI platforms are not defined by features alone, but by how well they integrate into your strategy, systems, and customer experience.
- Blog.
- Best Practices.
- Trends and Insights.
- Conversational experience.
Add a WhatsApp button to your website: Easy set up guide for 2026.
Learn how to add a WhatsApp chat button to your website. WordPress, HTML, and website builders supported, easy setup, benefits, features, and best practices.
- Best Practices.
- WhatsApp Business.
WhatsApp shop: How to create a WhatsApp store and sell in chat.
Learn how to create a WhatsApp Shop and sell directly in chat. Step-by-step guide to WhatsApp store setup, eCommerce integration, catalogs, payments, and website integration.
- Blog.
- Best Practices.
- eCommerce.
- WhatsApp Business.
The compliance tax: How regulatory fragmentation is eating your roadmap.
Global messaging compliance has become a continuous engineering workload. Learn how regulatory fragmentation is becoming a hidden tax on product roadmaps.
- Awareness.
- Best Practices.
Best marketing automation platforms in 2026 .
Compare the best marketing automation platforms in 2026. Learn which solutions unify customer data from marketing, sales, and service, orchestrate seamless multi-channel campaigns across email, SMS, WhatsApp and more, and deliver AI-powered personalization at scale.
- Trends and Insights.
- Marketing.
Best enterprise AI agent solutions in 2026.
Looking for the best enterprise AI agent solutions? Compare 7 top platforms by channel coverage, compliance, and integration depth.
- Blog.
- Awareness.
Best WhatsApp API providers for business in 2026.
Big conversations need the right engine. In this guide, you will discover the top WhatsApp API providers for 2026, what sets them apart, and how to choose a platform that grows with you, not just for you.
- Best Practices.
- Conversational experience.
- Customer Service.
- Marketing.
- WhatsApp Business.
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