London, UK, Vodnjan, Croatia, 24 June, 2021 – Global cloud communications provider, Infobip announces it has been rated the best A2P SMS messaging provider by mobile operators and enterprises in surveys conducted by ROCCO Research. This marks the fifth consecutive year Infobip has been rated best by mobile operators, and third consecutive year in the enterprise survey.

305 mobile operators and 241 enterprises worldwide participated in this year’s survey, giving Infobip consistently high scores in performance, customer service and technical expertise categories, reflecting the company’s focus on innovation and commitment to helping businesses build meaningful and long-term partnerships.

“Creating an ecosystem of trust and innovation is at the core of Infobip’s mission and we’re deeply grateful to all our clients and partners who rated us favorably in ROCCO surveys. We are proud to know that we are supporting them in the ways they need. This accolade shows us we are on the right track, and that our dedicated specialists across the Infobip Group are doing amazing jobs. I would like to thank ROCCO Research and congratulate them on another piece of research successfully done, they are an integral and important part of the mobile ecosystem, and we’re working together to fit for today’s modern consumer”, said Silvio Kutic, Infobip founder and CEO.

ROCCO Research surveys ask mobile operators and enterprises to rate vendors across a number of relevant categories, providing transparent and independent insight into the mobile messaging ecosystem. The results reveal current trends and needs of both operators and enterprises. ROCCO has also been providing independent and unsponsored research in the specific niche area of Roaming and Interconnect since 2012.

“From humble beginnings to international recognition, ROCCO has been watching the performance of Infobip through our annual A2P SMS Messaging research since 2015. It is clear Infobip have the integrity and respect of the MNO community, but also a passion for developing relationships with enterprises to deliver a wide variety of messaging solutions. Congratulations to the team at Infobip for their great success in both surveys”, said Jason Bryan, ROCCO Research CEO.

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. With over a decade of industry experience, Infobip has expanded to 65+ offices across six continents. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 650 telecom networks. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Recent award wins include:

About ROCCO

ROCCO is the Roaming Consulting Company and produces annually its A2P SMS Vendor Performance reports as well as Market Intelligence Reports into A2P SMS and Firewalls. ROCCO has been providing independent and unsponsored research in the specific niche area of Roaming and Interconnect since 2012. ROCCO provides unique neutral data into the A2P SMS Market as well as many other areas. ROCCO also provides reports in roaming.

Cairo, Egypt: June 2021 – Hyundai Egypt, a venture of Ghabbour Auto, empowered by the vision to become a lifetime partner in the everyday lives of customers, announces adding a chatbot over a verified WhatsApp channel to be closer to customers, enhance customer care, and automate the lead generation process.

Deploying the chatbot by Infobip, the global cloud communications provider, will enable Hyundai Egypt to be available 24/7, respond to customers’ inquiries on time, and champion a two-way communication channel to empower customers over a secure channel.

Hyundai’s customers in Egypt can activate this service by initiating contact with the chatbot to the dedicated number +201050577741 using a WhatsApp chat window. Customers can now browse the product catalogs, book maintenance appointments, request after-sales support, order, and inquire about spare parts prices over a verified Over WhatsApp channel.

About Hyundai:

Hyundai Motor Group established a new vision, “Together for a better future.” in order to fulfill its role and responsibility as a trusted global firm. Hyundai Motor Company defined its vision of being a “Lifetime partner in automobiles and beyond” to come one step closer to its customers and become their beloved brand. A car is no longer simply a means of transportation that links people to people; it has become a life space that occupies a central role in people’s lives. As such, Hyundai Motor Company seeks to become a lifetime partner in the everyday lives of customers. At this very moment, It is developing eco-friendly and human-oriented technologies for the future and setting up optimized global management systems in order to provide the best experience to its customers.

To learn more about Hyundai, visit: https://hyundai-egypt.net/

About Infobip:

Infobip is a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized interactions over customers’ preferred channels. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication security and contact center solutions help clients and partners overcome the complexity of consumer communications, grow their business, and increase loyalty– all in a fast, secure and reliable way. With over a decade of industry experience, Infobip has expanded to include 68+ offices on six continents offering natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 600 telecom networks. The company serves and partners with leading mobile operators, messaging apps, banks, social networks, tech companies, and aggregators.

To learn more about Infobip, visit: https://www.infobip.test/mena

Infobip’s new Messenger API for Instagram integration will help customer support teams provide fast and contextualized support to its Instagram users

London, UK & Vodnjan, Croatia: June 3, 2021 – Global cloud communications company, Infobip today announces it has added Instagram Messaging to the broad portfolio of channels available through its global Communications-Platform-as-a-Service offering.

Customer support agents within consumer facing businesses will now benefit from a unified and simple workspace where they will be able to manage communication over Instagram through Infobip’s contact-center-as-a-solution service – ‘Conversations’- resulting in the need for fewer calls to a contact center and a more seamless, improved customer experience.

With this new capability, Infobip’s clients are now able to handle messaging at scale on Instagram, connect to new customers and strengthen relationships with existing ones.

The social media platform also holds the ability to deliver visual messages to many recipients quickly and conveniently and has proven excellent for sharing these visual cues with consumers all over the world. This capacity has helped businesses online and off to form deeper connections with their customers.

“We are delighted that Infobip is launching Instagram Messenger in their contact center solution. The Messenger API for Instagram is now available for all developers who make it possible for brands to improve and enhance messaging experiences with customers,” said Konstantinos Papamiltiadis, VP of Platform Partnerships at Messenger. “By integrating the Messenger API for Instagram, businesses and developers can effectively scale messaging workflows to better own the customer experience and build more authentic relationships.”

Since its launch in 2010, Instagram has seen a meteoric rise to 1 billion active users making it one of the top 6 social networks worldwide and has become an increasing strategic communications tool for enterprises and institutions.

Adrian Benić, Chief Product Officer at Infobip said: “It is clear that customers want to use their preferred channel of communication to connect with businesses and service providers. In fact, many customers today primarily choose to interact with brands through social media for everything from ordering food, requesting rides, making retail purchases right through to some elements of banking, and this same fast and simple capability can be brought to the contact center. I am very pleased that Infobip can now offer our contact center clients this popular communications channel and I look forward to seeing it positively impact their customers’ experience.”

Amman, Jordan: May – 2021: Under the patronage of the Minister of Digital Economy and Entrepreneurship, His Excellency Ahmad Hanandeh, Infobip as a platinum partner, received the Best Omnichannel Cloud Communications Provider award in the Fintech Summit Middle East, digital payments and banking innovation, on the 26 May 2021 in St. Regis Hotel, Amman, Jordan.

To connect with over 1500 fintech professionals in the first in-person and virtual summit in Jordan post-pandemic, Infobip sponsored the Fintech Summit Middle East to showcase its innovative global cloud communications platform that shapes the future of digital banking, financial products, and services.

With a mission to create seamless interactions between businesses and people, Infobip’s customer engagement platform, digital cloud contact center solution, and an AI-based virtual assistant, enable businesses to build connected customer experiences across all customer journeys over customers’ preferred channels.

It is worth mentioning that Amira M. Abu AlTeen, Senior Business Development Manager at Infobip, delivered the “Intelligent Banking for Outstanding Conversational Experiences” session as a keynote speaker. In the interactive session, Abu AlTeen Abu showcased how Infobip’s solutions empower the Banking and Financial Services industries to deliver rich, personalized, and interactive customer experience.

About Fintech Summit Middle East:

To learn more about Fintech Summit Middle East, visit: https://fintechsummitme.com/

About Infobip:

Infobip is a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized interactions over customers’ preferred channels. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication security and contact center solutions help clients and partners overcome the complexity of consumer communications, grow their business and increase loyalty– all in a fast, secure and reliable way. With over a decade of industry experience, Infobip has expanded to include 68+ offices on six continents offering natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 600 telecom networks. The company serves and partners with leading mobile operators, messaging apps, banks, social networks, tech companies, and aggregators.

To learn more about Infobip, visit: https://www.infobip.test/  

The program will seek out the most innovative and impactful startups, assisting them with growth tools, credit allowances and network support

Vodnjan, Croatia & London, UK: 27th May 2021 – Global communications company Infobip today announces the launch of its Infobip Startup Tribe program. The program will be led by newly appointed director Nikola Pavesic who joins from one of the world’s largest business media publishers and Financial Times parent company – Nikkei. Mr. Pavesic is based in Japan where he headed Nikkei’s startup and investor relations, alongside leading the largest tech conference series in Japan.

Infobip Startup Tribe is a bespoke program aimed at finding and bringing together the world’s most innovative startups to help fast-track their growth and development.

Qualifying startups will be able to apply for substantial credit allowances on Infobip’s products and services worth up to $60,000 that will enable them to grow their customer base through omnichannel communication. Further on, Infobip plans to provide hands-on support in the sales and product fields through Infobip’s vast global teams. The Infobip Startup Tribe will also have at their disposal the resources of Infobip’s 65+ global offices, wherever available, and a special relationship with Infobip Shift – the newly acquired leading developer conference.

“With this valuable program, Infobip shows it is ready to invest in the community beyond what a more traditional tech company would do, not only through capital and credits, but through all other resources at its disposal, its global presence and network. The tech sector is an exciting game-changer and we want to boost local and regional ecosystems throughout the world. Working with startups allows us to access new ideas, ways of thinking and approaches that enable companies to better leverage their own resources, assets and technology for greater impact. I am excited to have joined Infobip as it builds out its developer and startup organization and look forward to bringing value through startup collaboration.” – says Nikola Pavesic.

In addition to Infobip’s offerings, the program tapped external expertise to assist qualified startups, first with a unique Advisory Council comprising of top investors and entrepreneurs from all over the world.

Furthermore, Infobip has also confirmed partnerships with the world’s leading accelerators like Y Combinator, 500 Startups, Techstars and many other venture capital funds. Startups that apply for the Infobip Startup Tribe program, which are already funded by partnered VCs and accelerators will be receiving additional credits and benefits within the program.

“Startups have always been a personal passion of mine, with Infobip Shift originally being a Startup Conference, it’s really great to, as part of our new Developer Experience Department, get back to my roots and help the community, albite this time it is the global community.” – said Ivan Burazin, Chief Developer Experience Officer at Infobip.

Infobip has purposely ensured flexible application criteria ensuring it casts a wider net for startups consisting of up to 100 employees or those that have not received more than $5M in funding, subject to exceptions for whomever demonstrates impact and high-growth potential.

Interested startups can learn more and quickly apply by visiting https://startups.infobip.test/

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.

With over a decade of industry experience, Infobip has expanded to 65+ offices across six continents. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 650 telecom networks. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Recent award wins include:

Amman, Jordan – May 2021: The Ministry of Digital Economy and Entrepreneurship in Jordan, selects Infobip, the global cloud communications platform, to launch the kingdom’s first virtual government service center by activating an automated helpdesk chatbot over a verified WhatsApp channel that will provide information and access to 46 public service departments for residents of Jordan.

In response to the ongoing impact of COVID-19 and as a part of government commitment towards digital transformation, the Ministry of Digital Economy and Entrepreneurship is adopting Infobip’s WhatsApp Business API to communicate accurate and trustworthy information with residents during the global pandemic. The upgrade comes as part of government efforts to expand the National Call Centre to a Virtual Service Centre available 24/7 to keep residents safe and informed of the Kingdom’s real-time updates via a trusted and well-loved channel.

The user-friendly and accessible platform offers residents timely updates from several governmental institutions’ services. The chatbot service (SanadJo) will provide access to Jordan’s Ministry of Health COVID-19 services, including testing results, symptoms checker, and vaccine registration updates. The chatbot will also offer access to the services of the National Aid Fund and the Social Security Corporation, where residents will be able to request services and add suggestions. The First Government Virtual Citizen Service Center’s vision includes 46 governmental institutions and over 700 services as a part of the fully operational chatbot experience.

Users in Jordan can activate this service by initiating contact with the SanadJo chatbot by scanning a QR code or sending “Hi” or “Marhaba” in English or Arabic to the dedicated number 065008080 using a WhatsApp chat window. This will start an automated dialogue with the chatbot where users can access a list of governmental services to get immediate responses regarding: COVID-19 services, National Aid Fund FAQs, and Social Security Corporation inquiries.

His Excellency, Mr. Ahmad Hanandeh, Minister of Digital Economy and Entrepreneurship, commented, “We are delighted to partner with Infobip and announce the Ministry’s initiative to launch a virtual government center to respond to citizens’ inquiries and enable them to access key information from several governmental institutions. The fully integrated platform will support the Ministry’s future vision to offer citizens a unified interface for all government services without directing users to another sub-site.”

Amira M. Abu AlTeen, Senior Business Development Manager at Infobip, concludes, “COVID-19 has been an accelerator of digital transformation. Infobip eases and promotes seamless interaction by adopting the best AI and ML engines. As a tech-savvy individual, I have always had the urge to combine our efforts with our esteemed Government. We are honored to be part of the Government’s digital transformation strategy and thrilled to offer an infrastructure for a solid and responsive channel that would ease citizens’ services, answer their inquiries, and be available to them wherever they are #WeAreJustStarting”

About the Ministry of Digital Economy and Entrepreneurship:

It is the sponsor of the digital economy and entrepreneurship in Jordan, building on what has been achieved in the communications and information technology sector over the past decades. The Ministry is working to promote and develop five basic axes that will be the basis for the digital economy and entrepreneurship in the Kingdom, and these axes are: digital infrastructure, digital skills, digital leadership, digital financial services and digital platforms, and will include work programs and sub-axes that will be worked on by the ministry in cooperation with government institutions The other and the private sector, as well as working to continue work on developing legislation and possible procedures for each of these five axes

To learn more about the Ministry of Digital Economy and Entrepreneurship, visit: https://www.modee.gov.jo/Default/En

About Infobip:

Infobip is a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized interactions over customers’ preferred channels. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication security and contact center solutions help clients and partners overcome the complexity of consumer communications, grow their business and increase loyalty– all in a fast, secure and reliable way. With over a decade of industry experience, Infobip has expanded to include 68+ offices on six continents offering natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 600 telecom networks. The company serves and partners with leading mobile operators, messaging apps, banks, social networks, tech companies, and aggregators.

To learn more about Infobip, visit: https://www.infobip.test/

London, UK and Vodnjan, Croatia: 18 May, 2021 – Global cloud communications company, Infobip welcomes seasoned marketing leader Maria Inès Carrelli to the Management Board as Vice President of Global Marketing.  She joins to lead the company’s marketing strategy and implementation overseeing a team of 100+ globally, launching brand management initiatives and improving customer marketing capabilities across all regions. This role will be instrumental in scaling the company’s growth in new and existing markets while also broadening global industry reach.

An accomplished product marketing specialist with over 10 years’ experience in the enterprise marketing space, Maria Inès has a proven track record in creating cultures aligned to brand promises bringing companies closer to prospects, customers and partners.

She joins from Selligent Marketing Cloud where she was the Vice President of Product Marketing and Analyst Relations, a role that was pivotal in educating the market on the value of digital customer experience and engagement leading to increased awareness in the brand and a higher visibility of the products.

Before this Maria Inès was at marketing automation specialist, Emarsys, where she was Director of Global Product Marketing. Prior to that she held various positions at leading technology companies including Criteo and Microsoft where she spent four years as “Search Evangelist” as well as in product marketing for Bing.

“Infobip is undergoing significant transformation as it continues on its ambitious path for innovation and growth. Having a strong marketing strategy in place is key to making this journey a success. This is an exciting prospect for any marketer, and I’m really thrilled at the opportunity to become instrumental to this outcome,” Maria Inès said.

Silvio Kutić, CEO at Infobip commented: “This year we’re adopting an exponential growth mindset with ambitious revenue targets that we plan to achieve through customer centric processes, organic growth, an enhanced partnerships programme and new acquisitions. Maria Inès’s expertise in driving awareness and customer engagement with the brand will be central to achieving this. I’m incredibly happy to have Maria Inès as part of the executive leadership team to help take us to the next big milestone.”

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.

With over a decade of industry experience, Infobip has expanded to 65+ offices across six continents. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 650 telecom networks. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Recent award wins include:

London, UK – 18 May 2021: Travellers in airports across the globe can use WhatsApp to get flight information, sales offers and airport directions in seconds thanks to a partnership between Airbot Technology Ltd and Infobip.

The WhatsApp chatbots are already live at Gatwick, Dublin, Zurich and Riyadh airports, with more destinations expected to go live in the coming months.

Airport AI, the AI-powered customer service platform developed by Airbot Technology Ltd was integrated into Infobip’s WhatsApp for Business API to create the chatbots.

Pierre Cuquemelle, CEO at Airbot Technology Ltd, said: “Our Airport AI platform is trained with millions of conversations, making it easy for airports to answer passengers’ frequently asked questions quickly and efficiently. Updates on information such as flight times, departure gates and airport amenities can now be at passengers’ fingertips.

“Global airport spending on Landside Digital Transformation is expected to reach $4.6 billion by 2023, with many business leaders focusing on how they can leverage technology to improve customer service and passenger flow through the airport. WhatsApp chatbots should be considered a vital tool for doing exactly that.”

Nikhil Shoorji, Managing Director Europe at Infobip, adds: “Airbot Technology’s chatbot goes far beyond answering simple FAQs. The WhatsApp for Business service can be used to send push notifications, share promotional offers at duty free stores and provide contextual follow-ups. For example, if a passenger simply typed the word ‘pizza,’ the chatbot would reply with a list of all the airport restaurants serving this type of food and will follow-up by offering directions.

“WhatsApp is the perfect channel to reach passengers across the world. With two billion users across 180 countries globally, the channel will quickly become the go-to platform for businesses in the coming years. This partnership will help airports across the globe deliver the very best customer experience as they re-open their doors.”

From initial enquiry, airports can go live with their own WhatsApp chatbot within just two months.

Riyadh Airport became the first airport in the world to launch a WhatsApp chatbot last year. The entirely automated service is available in both English and Arabic and was used by 130,000 users in its first month. To date it has received an average customer feedback score of 4.5/5.

Business leaders at airports interested in launching their own WhatsApp chatbot should contact https://www.infobip.test/contact or https://www.airport.ai/.

ENDS

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.

With over a decade of industry experience, Infobip has expanded to 65+ offices across six continents. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 650 telecom networks.

Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

About Airbot Technology Ltd

Airbot Technology Ltd is a leading software and technology company that powers the global travel industry. Its main product, Airport AI, is the market leading Automated Customer Service (ACX) platform for the airport industry. It enables airports to automate customer-facing processes with a combination of Conversational AI and process automation. The platform is already used by more than 30 airports across the world, including global hubs such as Frankfurt Airport, Gatwick Airport and Sydney Airport. It is designed to deliver the scale and impact that transforms customer support from a cost center to profit center for airports of all sizes. Airbot Technology Ltd was founded in 2016 and is headquartered in London, UK, with offices in Porto, Portugal. For more information, visit https://www.airport.ai/

London, UK & Vodnjan, Croatia: May 11, 2021: Infobip Group, a global cloud communications company, having earlier this year completed the acquisition of long-established US messaging heavyweight OpenMarket, has moved quickly to deliver on the value proposition of the combination, resulting in Q1 [year-over-year] revenue growth of 57%.

The integration of two strong players in cloud communications has created the Infobip Group, a global platform software powerhouse with a combined LTM revenue greater than EUR 1bn ($1.2bn) and over 10,000 joint customers, including some of the world’s largest technology enterprises.

In bringing together its complementary regional footprints and merging OpenMarket’s scale in the US with Infobip’s strengths outside the US, the combined company processes more than 14 billion monthly customer interactions across the full range of communication channels, in more than 190 countries around the globe.

By bringing Infobip’s expanded portfolio of products including SaaS solutions to the US, together with Infobip’s direct relationship with over 650 carriers worldwide, OpenMarket now offers new use cases and capabilities to meet the customer engagement needs of the most demanding enterprise customers anywhere in the world.

The Infobip and OpenMarket teams have also worked together in the initial stages of the integration to deliver several quick wins for OpenMarket’s customers, leveraging Infobip’s best-in-class global network to deliver immediate platform and functionality improvement. For instance, some OpenMarket customers have already experienced a 40% improvement in quality & performance KPIs.

Infobip has welcomed a talented team from OpenMarket into a combined company that offers new and exciting opportunities for all staff from both businesses. The new arrivals themselves bring a tremendous injection of invaluable specialist experience and skillsets across all workstreams that will contribute to the future success of the business.

Silvio Kutić, Founder and CEO of Infobip said: “Customer obsession has provided the North Star throughout the integration process. Customers are the driving force behind our exponential growth mindset. During this integration, we also made a point of investing in process definition and transformation to make it easier to incorporate new business locations, applications, and staff into our operations so we can rapidly bring new sources of value to our customers.”

He concludes: “The entire combined team is fully committed and invested in the long-term success of the enlarged business, and we are very pleased to invest in both brands as we accelerate our plans for global expansion.”

Comprising three main segments, Infobip and OpenMarket’s combined platform offers a full suite of APIs maximizing direct connectivity to all messaging channels; a solutions portfolio including a Contact Center as a Service, a marketing engagement hub, a chatbot building platform, and a connectivity platform for carriers that includes a rich firewall and other mobile identity features. Customers include Uber, Costco, Zendesk, Nissan, Unilever and Bolt.

About Infobip 

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.  

With over a decade of industry experience, Infobip has expanded to 65+ offices across six continents. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 650 telecom networks. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić. 

Recent accolades include: 

-Infobip named a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2021 Vendor Assessment (doc #US46746221, May 2021).

-Best A2P SMS provider for the fourth year running by mobile operators and enterprises in ROCCO’s annual Messaging Vendor Benchmarking Report 

-Best CPaaS Provider of the Year, Best RCS Provider of the Year, and Mover & Shaker in Telco Innovation at the 2021 Juniper Digital Awards