One communication platform. Billions of conversations.
Infobip is the leading platform for conversational customer experiences. We use our expertise to partner with businesses and push the possibilities of communication.







Lead the change with the industry leader.
We push boundaries. The world takes notice.
CPaaS Established Leader
Juniper Leaderboard 2025
Infobip is named as No. 1 CPaas provider
MetriRank CPaaS Report 2024
Infobip is named a Leader
CPaaS Universe Report 2025
Infobip is named a Leader in worldwide CPaaS
IDC MarketScape 2025
Analyst reports

Infobip recognized as a Leader in Mobile Messaging Fraud Prevention by Juniper Research.
Infobip has been ranked as the number one Established Leader in the Mobile Messaging Fraud Prevention Market by analyst firm Juniper Research, scoring highest among 21 vendors based on capacity, capabilities, product offering and market positioning, according to Juniper Research.

Infobip recognized by Frost & Sullivan for best practices in global network API industry.
Infobip has been awarded Frost & Sullivan’s 2025 Customer Value Leadership Recognition for its strong overall performance in the network API industry.

Infobip named a Leader in the 2025 Gartner® Magic Quadrant™ for CPaaS.
Find out why Infobip was recognized as a Leader for the third time in the 2025 Gartner® Magic Quadrant™ for CPaaS, and positioned furthest for Vision.

Omdia ranks Infobip as a Leader in the CPaaS Universe report.
Omdia has ranked Infobip as a Leader in its CPaaS Universe report 2025 for the third time. Omdia recognizes Infobip as a leading CPaaS provider, delivering exceptional communication services to enterprises, developers, hyperscalers, partners, and telcos.

Juniper Research ranks Infobip as an Established Leader in the Conversational AI Leaderboard.
Juniper Research has ranked Infobip, the global communications platform, as an Established Leader in its 2025 Conversational AI Leaderboard.

Infobip recognized as a global leader by IDC's CPaaS MarketScape for third time.
Infobip has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment.

Infobip named a top CPaaS provider in Metrigy MetriRank report.

Infobip recognized as AIT Fraud Prevention Leader by Juniper Research.
Infobip has been recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research.

Infobip recognized as RCS Business Messaging Leader by Juniper Research.
Infobip has been named number one amongst Established Leaders in the Juniper Research Global RCS Business Messaging Market 2024-2029: Competitor Leaderboard report.

Infobip named a Leader in the 2024 Gartner® Magic Quadrant™ for CPaaS.
Learn why Infobip has been named as a Leader in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS).
Infobip insights

Galdon Data: Turning listening into powerful customer engagement.
From large-scale public sector integrations to AI-powered engagement tools, discover how Galdon Data proves that meaningful technology starts with listening and ends with trust.
- Blog.
- Inspiration.
- Conversational experience.
- Spotlight.

Bob Group: Building the future of eCommerce.
Learn how Bob Group is rethinking how logistics, payments, and communication work together to serve a diverse, digitally evolving population.
- Blog.
- Best Practices.
- eCommerce.
- Spotlight.

WhatsApp marketing: Campaigns, solutions, and strategy (2025 guide).
Learn how to build a winning WhatsApp marketing strategy. Discover campaigns, solutions, and software to boost engagement and ROI.
- Blog.
- Best Practices.
- WhatsApp Business.
- Marketing.

Sports marketing strategies and examples that bring brands closer to the fans.
From boosting customer loyalty with gamification techniques to sponsoring grass roots sports events, we cover 8 sports marketing strategies that any brand can use to reach fans.
- Blog.
- Inspiration.
- Marketing.
- sport and entertainment.

How to change WhatsApp to a business account.
Learn how to convert WhatsApp to a business account on Android or iPhone. Step-by-step guide covers chat backup, business profile setup, labels, catalogs, quick replies, and when to upgrade to WhatsApp Business API for advanced messaging and customer support.
- Blog.
- Best Practices.
- WhatsApp Business.

WhatsApp broadcast vs group: Which to use for business.
Discover the key differences between WhatsApp Broadcast, Groups, and the Business API. Learn which model best fits your business needs and why the WhatsApp Business API is the better choice for scalable, automated, and measurable communication.
- Blog.
- Best Practices.
- WhatsApp Business.

Helping teams, products, and company grow: Eva Sedlan's service driven career story.
Looking for a career at a global tech company where you can progress? Eva Sedlan’s story, from quality service to Business Unit Operations Director, proves Infobip makes it possible.
- Blog.
- Awareness.

Fan engagement: The ultimate guide for sports teams in 2025 .
Discover the ultimate guide to fan engagement in sports — from personalized experiences and gamification to the latest tech innovations driving loyalty, revenue, and growth.
- Blog.
- Best Practices.
- Conversational experience.

6 ways to deliver thrilling Halloween marketing campaigns.
Tricks, treats, and big results. With personalized messages, omnichannel strategies and AI-powered campaigns, customer engagement takes the spotlight this Halloween. Discover how.
- Blog.
- Best Practices.
- Conversational experience.
- Retail.

Top 10 best SMS APIs of 2025: Features, pricing & use cases .
With billions of messages sent every year, SMS remains the fastest and most reliable way to reach customers. This guide breaks down the top 10 SMS API providers; covering features, pricing, and use cases, so you can find the right fit for your business.
- Blog.
- Best Practices.
- SMS.
We’re building value
With global scale, proven growth, and clear mission, we’re creating value that goes beyond communication – for nearly two decades. And we’re just getting started.

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