Engage with your customers on the channels they prefer
- Offer a true omnichannel experience through our extensive channel portfolio – WhatsApp, Facebook Messenger, Viber and many other chat apps, SMS, Email, RCS, Mobile App Messaging and more.
Features
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Connected Customer Data
Connect all your customer data on to a single platform from your CRM, booking or payments system, mobile app, website and more.
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Rich Profiles and Segmentation
Create individualized profiles and in-depth audience segments with behavior, demographics, events and habits data.
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Codeless Flow Creator
Create automated, multi-step customer journeys across various channels through our web interface within just a few clicks.
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A/B test campaigns
Fine-tune your campaign engagement with A/B testing to see which message works better, and the perfect time to send it out.
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Event-triggered automation
Create timely interactions with event-triggered campaigns based on customer actions, behaviors and channel preferences.
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Campaign efficiency results
Monitor results at every step of the communication flow and set up goals to easily track engagements, conversions, downloads, and more.
What You Can Do With Moments:
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Effective customer onboarding
Create seamless sign up journeys that acquire, excite and engage new customers.
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Action Based Retargeting
Create bold and effective targeting flows on users in-app and web behavior to increase retention and prevent churn.
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Win back cart abandoners
Motivate shoppers to complete their purchase with timely and creative reminders.
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Reengage Inactive Users
Understand why your users are inactive and drive mobile app engagement to stay on top of their mind with relevant messaging.
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Engage on Special Occasions
Create memorable moments and show your customers you care with Birthday and special occasion greetings and an added value of a personalized offer.
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Convert customers
Boost conversions and nurture leads with event and behavior-based messages.
Fitting Moments into Your Messaging Ecosystem
Simple Moments user interface
Kickstart your engagement campaigns with easy to build omnichannel customer journeys and automated workflows, and personalized messaging campaigns.
Explore Docs
People API, Mobile SDK, JavaScript SDK
Enrich your messaging experience by connecting customer data from multiple sources to build rich profiles and track mobile and web events to generate valuable customer insights.
Start Coding-
First 60 days free*
Activate Moments for a year and experience how our hub works, free for the first 60 days.
* channel fees not included -
Free push and in-app messages
Reach your mobile customers with behavior-based and event-triggered push notifications, without any channel fees.
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Expert consultancy
Benefit from personalized setup and best practice guides by our dedicated customer success managers.
The Infobip Advantage
Omnichannel Engagement
Our extensive channel portfolio allows you to customize your messaging over your customers’ preferred channel with ease and deliver timely, engaging experiences.
Find out moreLocal, Globally
Our local presence enables us to react faster and have everyday interactions with our customers, providing solutions in-line with their needs, local requirements and based on proven best-practices.
Find out moreScalable, Fast and Flexible Solutions
Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer.
Find out moreOwn Infrastructure
Our infrastructure easily scales horizontally, leveraging the hybrid cloud model to never run out of resources.
Find out moreLearn how you can boost your customer engagement