Infobip named a Leader in the 2025 Gartner® Magic Quadrant™ for CPaaS

Omdia has ranked Infobip as a Leader in its CPaaS Universe report 2025 for the third time. Omdia recognizes Infobip as a leading CPaaS provider, delivering exceptional communication services to enterprises, developers, hyperscalers, partners, and telcos.

Juniper Research has ranked Infobip, the global communications platform, as an Established Leader in its 2025 Conversational AI Leaderboard.

Infobip has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment.

Infobip has been recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research.

Infobip has been named number one amongst Established Leaders in the Juniper Research Global RCS Business Messaging Market 2024-2029: Competitor Leaderboard report.

Learn why Infobip has been named as a Leader in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS).

Infobip named as Established Leader in latest CPaaS Competitor Leaderboard

Find out how CPaaS is being adopted, key trends in the CPaaS market, and how the CPaaS vendors compare. 

From WhatsApp to RCS, discover how COMEX turns communication into personalized experiences that not only inform but paint every interaction with value.

Applying for a new job is exciting, but it can also feel overwhelming – especially when you don’t know what to expect. That’s why we’re here to bring clarity to the process. 

From when customers want promotions to the channels they trust and the role of AI in their purchase decisions, you’ll get a data-driven look at what will shape this year’s shopping season. Use these insights to plan campaigns that land earlier, engage across multiple touchpoints, and convert more shoppers.

RCS marketing is transforming business communication by delivering app-like experiences directly within users’ native messaging apps. Discover how to make your mobile marketing campaigns more engaging, interactive, and effective.

The communications platform as a service (CPaaS) market is showing continued strong growth. We draw on our own experience and the findings of the 2025 Gartner® Magic Quadrant™ for Communications Platform as a Service to identify the key trends.

RCS checkmarks are visual indicators that show whether a message has been sent, delivered, or read in an RCS-enabled chat.

Discover all you need to know about message filtering on the Apple iOS 26 update, and how to ensure you reach your customers' inboxes.

Learn tips and tricks to collect feedback from customers and how to use their input to improve journeys, boost loyalty, and drive business growth.

Learn how an improved marketing strategy and personalized interactions can increase retail sales when customer demand is at its highest.

Discover how SMS links transform a single tap into seamless conversations and conversions, complete with best‑practice tips, compliance checks, and real‑world use cases.