Infobip has been named as a growth and innovation leader in the latest Frost Radar™: Communications Platform as a Service (CPaaS) report. According to Frost & Sullivan, Infobip stands out by enabling complex, cross-channel customer journey orchestration from one platform, and its ability to deliver superior customer experiences through its natively built technology platform, which supports businesses across all stages of the customer journey.

Infobip has been ranked as the number one Established Leader in the Mobile Messaging Fraud Prevention Market by analyst firm Juniper Research, scoring highest among 21 vendors based on capacity, capabilities, product offering and market positioning, according to Juniper Research.

Infobip has been awarded Frost & Sullivan’s 2025 Customer Value Leadership Recognition for its strong overall performance in the network API industry.

Find out why Infobip was recognized as a Leader for the third time in the 2025 Gartner® Magic Quadrant™ for CPaaS, and positioned furthest for Vision.

Omdia has ranked Infobip as a Leader in its CPaaS Universe report 2025 for the third time. Omdia recognizes Infobip as a leading CPaaS provider, delivering exceptional communication services to enterprises, developers, hyperscalers, partners, and telcos.

Juniper Research has ranked Infobip, the global communications platform, as an Established Leader in its 2025 Conversational AI Leaderboard.

Infobip has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment.

Infobip has been recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research.

Infobip has been named number one amongst Established Leaders in the Juniper Research Global RCS Business Messaging Market 2024-2029: Competitor Leaderboard report.

Discover how conversational marketing can help you build meaningful customer connections this Valentine's day.

As we celebrate 20 years of Infobip, we reflect on the people, culture, and constant reinvention that brought us here and the belief that our journey is only the beginning.

Good communication is what sets winners apart, but finding the right telecom partner isn’t always easy. We break down what to look for and how to pick the partner that fits your business.

In this blog, you’ll learn why some chatbots feel intuitive and helpful while others feel like talking to a brick wall and how the difference comes down to the way they process language.

Find out how AI orchestration connects agents, data, and channels to power intelligent, continuous customer conversations across the entire customer journey.

Google Voice doesn't support RCS. Learn why and explore how to use RCS for Business as a superior alternative for branded, interactive messaging.

Discover the ins and outs of developing an effective email marketing strategy plan to boost ROI and conversion rates.

Drawing lessons applicable to real-world telco operators, this blog shows how to turn the biggest customer experience stumbles into long-term competitive advantages, guiding the journey from everyday telco operations to a full techco transformation.

Learn what agentic AI is, how it works, and real-world applications that can improve customer service resolution times and rates.

Discover how Émerix and Infobip are modernizing debt collection across Latin America through omnichannel engagement, automation, and customer‑first innovation.