Infobip adds inbound and outbound voice communications to its mobile services cloud
London, UK, 16 April 2015 – Infobip, the leading provider of mobile services to IT companies, start-ups and app developers, today announced the launch of Infobip Voice, an enterprise-grade suite of cloud-based voice applications.
Infobip Voice lets enterprises and developers quickly and easily add voice capabilities to their existing software through an API-powered cloud platform, avoiding hardware costs and complex system integration. The service harnesses Infobip’s worldwide connectivity to hundreds of mobile operators, and was developed using in-house expertise gained from Infobip’s heritage in providing mobile services to the banking and technology sectors.
By introducing Voice to its mobile services cloud, Infobip is now in the unique position of offering a complete mobile platform for enterprises and app developers to help increase security and customer engagement. With support for all major mobile services, including SMS messaging, push notifications and direct carrier billing, Infobip provides developers with a wide range of tools designed to drive reach, monetisation, and user satisfaction.
“Infobip is committed to providing a complete communications service platform for our enterprise and developer customers,” said Silvio Kutic, founder and CEO at Infobip. “As telecoms services are increasingly becoming IP-based, introducing voice to our existing mobile services cloud was the next logical step.”
Building on Infobip’s longstanding A2P messaging expertise, the Infobip Voice platform is designed to process huge data volumes. It has already been proven to perform flawlessly during high traffic periods, made possible by Infobip’s global infrastructure network. All services offered by Infobip are ISO 9001 and ISO 27001 certified, meeting stringent requirements for information security and service quality.
Key features of Infobip Voice include support for both voice and SMS messaging over the same DID (Direct Inward Dialling) number, inbound and outbound calls, text to speech capabilities for voice messaging or voice-enabled two-factor authentication, and a web interface for service managing and analysis.
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About Infobip
Infobip is a global provider of mobile messaging and payments services, serving 120,000+ business clients across 29 offices on six continents. All Infobip’s solutions are fully developed in-house, creating a state-of-the-art mobile services ecosystem that changes the way users and businesses interact in the mobile space. Infobip’s unique mix of messaging, push notifications, USSD and carrier billing technologies let its customers reach mobile users in over 190 countries worldwide. Infobip serves and partners with leading mobile operators, OTTs, banks, social networks, aggregators and more. infobip.test, centili.com.
Media Inquiries
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Centili for Android: In-app purchase library now weighs only 50kb
Infobip’s carrier billing solution Centili reduced its Android in app payments library to 50 kB only, to allow an even smoother integration with Android apps. This is currently the smallest SDK on the market to power in-app payments for Android.
SDK size cannot be overlooked by developers who seek to monetise without adding unnecessary weight to their apps. Adding 1 MB vs adding 50 kB can make a huge difference when trying to optimise the app for older types of smartphones, which sometimes allow users to run only a limited number of apps.
Announced earlier this month, the improvement means more opportunities for a better payments experience, quicker loading times and ultimately, better conversion. Read more on Centili website or check the Android library.
The best of MWC 2015
Another Mobile World Congress is over – seventh in a row for Infobip, the show was once again the ultimate place of mobile industry networking, work and fun. With 600+ business meetings and nine workshops held over four days at our 2-floor stand, MWC was as busy and inspiring as ever.
We prepared tons of coffee, gave out over a 1000 product guides and threw a huge, traditional Tuesday party with carefully chosen food and drinks.
Media and analysts briefings were a good opportunity to probe into industry trends. Infobip-hosted workshops tackled the developments in messaging platforms, direct carrier billing and app engagement. Discussions kept going long after speakers closed their laptops in our upper-floor conference room that overlooked the App Planet Hall of the Fira Gran Via Conference Centre.
Thanks everyone for making MWC so great again and looking forward to seeing you next year! Check out our photo gallery by visiting our Flickr and Facebook profiles.
Infobip platform: 150,000 accounts and counting
Our professional SMS messaging platform recently saw the opening of its 150,000th account. In-house designed, developed and maintained for almost a decade, it’s one of the most trusted A2P SMS platforms with 5 proprietary data centres worldwide, relying on redundant geo-distributed infrastructure to deliver top quality messaging traffic to 190 countries.
The list of accounts using it includes wholesale clients, enterprises, OTT companies and developers using our 2-factor authentication solution, as well as non-profit organisations, government institutions and community services.
In 2014, we invested over 2 million euros in hardware and connectivity to upgrade the platform and keep it performing at peak efficiency.
The investment alone wouldn’t be enough without assigning and educating specialised technical teams to platform R&D and maintenance. The extensive work they all put in is also reflected in security certificates awarded to Infobip, including the PCI DSS and ISO 27001.
When connecting to the platform, businesses can choose between proprietary APIs, user-friendly web applications, or database integration options. Whatever their choice, they get a unique mix of experience and professionalism backed by one of the largest non-telco networks in the world.
Join our MWC workshop to learn more on how professional messaging platforms will evolve in 2015!
USSD and 2-Way SMS coverage in Nigeria
USSD and 2-Way SMS are cost-efficient and user friendly methods of establishing a dialogue with mobile users regardless of handset type or mobile data coverage, and have a range of uses in mobile marketing, customer service or polling and market research.
For more information, check out our coverage maps for 2-Way SMS and USSD.
Students, join the App Start Contest!
Get ready for the App Start Contest – one of the most popular student competitions and mobile app development events in Croatia. Organised by eSTUDENT this competition encourages teams of college students under the mentorship of the leading IT companies to build programming solutions for a variety of mobile platforms since 2012.
This is your chance to make your idea the next big thing in apps so apply for the competition until January 31 and get creative! The most talented developers from Croatia will be gathering in Zagreb on January 16 along with the organisers from eSTUDENT to officially present the contest – visit the Faculty of Electrical Engineering on Friday at 16:00 and hear more about the partners, sponsors, competition rules and criteria.
Dragan Bencic with 2013 runners up, Tomislav Dubravcevic and Josip Antolis later employed by Infobip
As has become tradition, Infobip continues to support both the App Start Contest and eSTUDENT in an endeavour to boost development, creativity and teamwork among young people in the region, which goes hand in hand with our values and beliefs.
The maturity of certain competitors, as well as their app designs and programming, is quite often a step beyond from what we expect, which always blows us away. Personally, I’m always impressed by the focus of young people who know exactly what they want to accomplish and at the same time display the skills to professionally showcase it to a broader audience. Some of our existing developers presented their case to work in Infobip right at this very competition
Dragan Bencic – Senior Software Engineer
Hour of Code: Teaching a bit of coding magic in Sarajevo
They say programming is like magic. To kids and young people, it opens up new realms, worlds to explore, teaches them creativity and problem solving. It also teaches that the human mind is our greatest asset and that there’s nothing that we can’t accomplish if we put it to good use.
Infobip jumped at the chance to open these doors as part of the ”Hour of Code“ initiative, a global programming movement teaching tens of millions of students in 180+ countries. Our job is connecting businesses with people, but connecting isn’t just about technology which we pride ourselves on, it’s also a responsibility to transfer what we know to younger generations.
At this point, learning to code is simply about understanding how the world functions.
Chris Bosh – NBA star, who also participated in code.org’s project
Indeed, we can teach them a lot about how the world works, but with the right early incentive, there is so much more they will be able to teach us. The plan was simple, developers Dino Bico, Admir Okovic and Edin Fazlic would provide an hour of a coding introduction to 35 students at the Hasan Kikic elementary school in Sarajevo, demystify computer science and show that anybody can create some magic with lines of code.
For starters, it was all about simulating coding with cups and programming an imaginary robot called “Zed” who organised said cups in football-type formations. Then, the students split in two groups did some reverse engineering, trying to decrypt the programming from the other team which gave them insight in code implementation and differences in programming logic. Just like that, the hour had passed far too quickly, so our team extended its stay to answer volumes of questions coming from eager ears.
This really was a fascinating experience. These students have amazing potential, they all participated with glee and raised intelligent issues. We had a blast answering each question with as much information as we could cram in there. We’re also looking forward to continuing down this path because when you see something like this, it’s impossible to go back.
Edin Fazlic – Software Engineer, Infobip
As expected, with dedicated cooperation of the school’s principal and governing bodies, the students grabbed programming with both hands and never let go. And why should they? Most kids like to create things, so coding comes to them as naturally as playing a game like basketball. For us, it’s all about giving them the opportunity to play
Making quality software: AI planning in cloud deployment
Stay tuned for the most recent findings on how quality software is made! One of Infobip’s internal tools – Deployment Manager, will be presented this week at the Continuous Delivery Conference in Bussum, Netherlands, held under the slogan From continuous integration to continuous delivery.
In software development, the deployment of software rarely gets as much attention as other processes. Moreover, the deployment to the cloud can be quite complex when dealing with highly distributed systems requiring a wide range of different applications.
Having worked closely with Infobip’s engineers to get acquainted with Deployment Manager PhD students from the University of Groningen, Netherlands have discovered an excellent topic for their doctoral research. As a result of this work (which will continue in months to come) this week they will present how automated deployment can be improved with artificial intelligence planning. An increasing number of systems are adopting AI planning and scheduling techniques in order to afford a complex application context, and to get solutions that better fit problem constraints and user needs.
The use of AI planning techniques allows developers to model data quality requirements and automatically identify defined activities, and thereby contribute to redirecting relevant data to the right address.When using these techniques, the AI works on a per-goal basis, prioritising adequate goals and actions after analysing the situation.With this in mind, it’s easy to see the advantages of combining two powerful solutions such as Deployment Manager and AI planning.
To learn more about the automated deployment of cloud services by using AI planning, join our partners at the conference on, Thursday December 4 in Bussum, Netherlands, at the new annual high-level conference founded with the mission to address the many changes that impact how quality software is produced and delivered.
Elastic.io and Infobip team up on API integration
Infobip, a global provider of mobile cloud solutions connecting mobile network operators and enterprises, added a messaging component to elastic.io, a flexible and reliable integration platform for developers.
Elastic.io gives an out-of-the-box connectivity to over 40 different APIs which can now offer their users Infobip’s 1-way SMS coverage in over 180 countries, and 2-way SMS coverage in more than 40 countries. Together with the industry’s finest support service available 24/7, the elastic.io – Infobip cooperation now enables SaaS vendors to easily increase their global reach and impact.
“We are happy to see the Infobip’s contribution to elastic.io integration platform. With this new integration component services provided by Infobip communication and payment platform just got more accessible for wider audience of developers. We look forward to seeing what innovative and creative use-cases will be created with it“, said Renat Zubairov, the CEO of elastic.io.
“Making Infobip services as simple as possible for developers is our commitment and we’re very excited to be a part of such an integration platform. We’ve established a great relationship with the elastic.io team right off the bat, and we’re looking forward to working with them in the future“, said Nemanja Malisic, Product Owner, Infobip.
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About Elastic.io
Elastic.io, an integration-platform-as-a-service (iPaaS) for developers. It hosts, executes, scales and monitor integration flows that connect cloud/SaaS applications and automate data flows between them. With elastic.io, SaaS vendors can white-label integration solutions, offering developers a fast, seamless and transparent integration method to connect SaaS applications. Elastic.io customers save time and money when compared to building their own integration API, extend their reach and functions, and can upsell integrations as an added value to their end customers. Elastic.io was founded in 2013 in Bonn, Germany. It has over 3,000 developers worldwide as customers. The startup targets cloud-based app creators offering a ‘pay per use’ billing model.
About Infobip
Infobip is a global provider of mobile messaging and payments, serving 120.000+ business clients through 29 offices on 6 continents. All our solutions are fully in-house developed, creating a state-of-the-art mobile services ecosystem that moves barriers and is changing the way people and businesses interact in the mobile space. Our unique mix of messaging, push notifications, USSD and carrier billing technologies lets you reach mobile users in over 190 countries worldwide. We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more.
mGate: Your all-in-one messaging experience
We’re happy to announce that along with previously integrated push notifications, mGate now supports e-mail as an additional communication channel. All the back-end, triggered communication can now be prioritised to cut costs without impacting the customers’ preferred channels for receiving information. With this, we can proudly say that mGate now presents an all-in-one solution covering all messaging needs of an enterprise.
mGate is a business messaging gateway, providing enterprise clients with full SMS messaging, push notifications and e-mail capabilities, including 2-way SMS and number validity lookups. The solution was designed based on feedback received over 10 years of working with enterprise clients, mostly financial institutions.
Additionally, mGate’s look and feel was recently refreshed with a new user interface, which brings new role management functionalities.
More than a hundred financial institutions around the world are using mGate as a means of communication with their customers. Find out why!