Blog - Infobip

Product stories
Product Updates: Enhanced Personalization, Improved UX and Greater Discoverability

Discover how the latest feature updates to Calls API, WhatsApp Business Platform, Moments, People CDP, LINE and Conversations will enhance your CX.
Dec 1st, 2022

3 min read
Product stories
Product Updates: Improved Conversion Rate, Increased Customer Engagement, and Enhanced User Experience

Upgrade your customer service, send more traffic faster, and explore new integrations with our most recent product updates.
Oct 26th, 2022

4 min read
Product stories
Product Updates: Products Redesign, Improved Targeting Capabilities, and Increased Security

This month's upgrades focus on user interface redesign, improving customer satisfaction, and increasing security. Find out how we can help you improve your business.
Sep 28th, 2022

4 min read
Chatbots

Email

moments

WhatsApp
Product stories
Product Updates: Better Insights, Automatization, and Productivity

This month's upgrades focus on improving insights, automatization, and new integrations. Find out how we can help you improve your business.
Aug 30th, 2022

2 min read
moments

Partnerships

People CDP

WhatsApp
Product stories
Product Updates: Increased Engagement, Optimized Processes, and Upgraded Integrations

This month's upgrades focus on improving overall customer experiences, agent license usage optimization, enhancing API, and new integrations. Find out how we can help improve your business.
Jul 27th, 2022

4 min read
Chat Apps

conversations

omnichannel

Partnership

Viber
Business
Key Benefits of Using WhatsApp Business with Infobip

Ready to build end-to-end experiences on your customers’ favorite chat app? Here’s everything you need to get started.
Jul 18th, 2022

4 min read
answers

conversations

moments

WhatsApp
Insight
WhatsApp Business Pricing: What You Need to Know

In February 2022, WhatsApp Business Platform introduced a conversation-based pricing model - find out what this means for your business and how Infobip can help you maximize your investment.
Jul 18th, 2022

4 min read
WhatsApp
Product stories
Product Updates: Increased agent productivity to boost CX

This month's updates focus on improving agent experience and increasing productivity with enhanced features on our omnichannel CX solutions.
Jun 29th, 2022

2 min read
conversations

people

RCS
Business
Getting Started with Marketing Automation – Strategy and Examples

A guide to getting started with marketing automation including strategy, the tools you'll need, and some real marketing automation examples.
Jun 24th, 2022

10 min read
Automation

Chatbots

moments
Insight
How to Design and Build a WhatsApp Chatbot – With Examples

Thinking about incorporating a WhatsApp chatbot into your communication strategy? Here's everything you need to know to plan, design, and build a chatbot that helps you connect with your customers - without a line of code.
Jun 10th, 2022

11 min read
AI

Chatbots

WhatsApp
Critical Communication
Reimagine Voice and Video Calling with the New Calls API Release

The Calls API release marks a new era for voice and video call provisioning. Unleash your creativity with completely configurable scenarios for flexible and feature-rich calls and conferencing.
May 25th, 2022

3 min read
Customer service

Video

Voice
Business
Product Updates: Improved Customer Service, Customer Engagement, and Enhanced API in Channels

This month's updates focus on improving customer experience across our solution portfolio and how new APIs can help.
May 25th, 2022

3 min read
API

conversations

moments

Viber

WhatsApp

Product Updates: Enhanced Personalization, Improved UX and Greater Discoverability

Product Updates: Improved Conversion Rate, Increased Customer Engagement, and Enhanced User Experience

Product Updates: Products Redesign, Improved Targeting Capabilities, and Increased Security

Product Updates: Better Insights, Automatization, and Productivity

Product Updates: Increased Engagement, Optimized Processes, and Upgraded Integrations

Key Benefits of Using WhatsApp Business with Infobip

WhatsApp Business Pricing: What You Need to Know

Product Updates: Increased agent productivity to boost CX

Getting Started with Marketing Automation – Strategy and Examples

How to Design and Build a WhatsApp Chatbot – With Examples

Reimagine Voice and Video Calling with the New Calls API Release

Product Updates: Improved Customer Service, Customer Engagement, and Enhanced API in Channels

Business

Developers

Telecoms

Company

Careers

Business

Developers

Telecoms

Company

Careers

Applications

Messaging

Calls

Email

Identity

Connectivity

By Solution

By Industry

Services

Product Updates: Enhanced Personalization, Improved UX and Greater Discoverability

Product Updates: Improved Conversion Rate, Increased Customer Engagement, and Enhanced User Experience

Product Updates: Products Redesign, Improved Targeting Capabilities, and Increased Security

Product Updates: Better Insights, Automatization, and Productivity

Product Updates: Increased Engagement, Optimized Processes, and Upgraded Integrations

Key Benefits of Using WhatsApp Business with Infobip

WhatsApp Business Pricing: What You Need to Know

Product Updates: Increased agent productivity to boost CX

Getting Started with Marketing Automation – Strategy and Examples

How to Design and Build a WhatsApp Chatbot – With Examples

Reimagine Voice and Video Calling with the New Calls API Release

Product Updates: Improved Customer Service, Customer Engagement, and Enhanced API in Channels

Best practices for customer engagement strategies

Business

Developers

Telecoms

Company

Careers

Business

Developers

Telecoms

Company

Careers