Engage in one-on-one conversations with a potential audience of over 1.5 billion people.
Your customers are already messaging more than ever! And now you can transform your communications into a competitive differentiator through the power of real-time, personalized conversations with WhatsApp Business through Infobip, your trusted WhatsApp Business solution provider.
Daily active users
Monthly active users
Messages sent per day
Communicate with your customers anywhere, anytime.
Messaging is becoming the channel of choice, with customers citing that it requires far less effort than calling. Whether booking hotels, rescheduling flights, or wanting to chat with a banking expert - WhatsApp Business allows your business to instantly engage, offering a more natural customer experience—all in one continuous conversation, in the app your customers already use and trust.
Drive customer engagement
Send and receive rich messages to opted-in users. Enrich your messages with QR codes, high-resolution images, audio files, and document sharing for better customer engagement.
Personalize the experience
Personalize messages based on your audience’s attributes like customer names, past purchases, or location. By providing a personalized and conversational approach to your messaging, you’re enabling richer customer engagement helping build customer loyalty.
Convenience and One-on-One Service
Customers engage with your brand on their terms, switching between real-time and non-real time dialog depending on the situation, while messaging threads help provide customer experience with context.
Quicker Response, Faster Resolution
Optimize the chat app for common inquiries resulting in quicker response times and faster time to resolution, ultimately driving higher customer satisfaction.
Ensure messaging data security and privacy
All communications sent through WhatsApp Business are highly secure, providing verified communications within the app between the business and the customer.
Tap into results
Optimize your future conversations with reports on status delivery and messages seen, helping you improve your future conversations even more.
How can Infobip help you?
Fast & easy testing
Start integrating and testing right away by choosing among different testing environments, depending on your needs. Once you are ready to go live, we will make the switch to production setup, fast and seamless.
Rely on Infobip to solve the complexities of integrating directly with the WhatsApp messaging network for you. Let Infobip take care of hosting, managing and scaling WhatsApp containers to achieve high availability and scale your business requires, while you focus on your core business.
Configure WhatsAppBusiness with ease using Infobip API:
Send a message
Send an HSM or free-form message over Infobip API.
Receive a message
Whether you want to use a simple REST API or are in need of an easy-to-use tool like Infobip Portal to communicate with your customers, we've got you covered.
Interested in WhatsApp Business with Infobip?
As an official WhatsApp Business solution provider, we are helping test the WhatsApp Business API in the early access launch. This means that we’ll onboard businesses and financial institutions to WhatsApp gradually, through a review process, assuring quality and value for both enterprises and end users.