No service activation fee
Start communicating with your customers without any entry costs.
Build Your Own WhatsApp Chatbot for Free – Get 90-Day Free Trial
For a limited time only, we’re offering our WhatsApp Business API solution through our chatbot building platform free for 90 days.
Get 90-Day Free Trial
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Branded account
Set up a WhatsApp Business account with your logo and brand colors.
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Unlimited monthly active users
Be available to an unlimited number of customers.
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Chatbot sessions
Automate your communication and provide always-on service.
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Free consultancy
Our experts will help you set up a solution that meets your business needs.
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Agent licenses
Provide personalized service and handle complex queries, fast.
Send real-time alerts and notifications while offering always-on support through a chatbot or live agent
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Media
Send images, videos, files, and more to complete processes faster.
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Location
Share locations in real-time to enhance delivery services.
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Contacts
Quickly send contact information to help connect the right person at the right time.
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Documents
Instantly provide documents for quick reviews and conversions.
Want to try it out?
Add +44 779 634 41 25 to your contacts list and send a message saying ˝Hi˝ over WhatsApp or try scanning the QR code. The rest is easy to follow.
Many Companies use Infobip’s API to Connect to WhatsApp Business and Improve Customer Experiences
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CUSTOMER STORY
Infobip helped the airline set up a chatbot on WhatsApp to answer FAQs and deliver boarding passes. This enabled passenger self-service, relieved customer support, and improved customers’ travel experience.
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CUSTOMER STORY
With help from Infobip, they created a self-service chatbot on WhatsApp, to guide their customers from onboarding to money transfers. This decreased call center costs as well as costs to customers.
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CUSTOMER STORY
The bank connected to WhatsApp Business through Infobip to open a new channel of communication to their 2.5 million clients. This lightened the load for their support team and improved customer experience.
Enterprises using WhatsApp Business API can communicate with their customers in two ways:
Enterprises using WhatsApp Business API for customer care messaging have experienced:
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Increased customer satisfaction or net promoter score
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Decreased customer service operations spend
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Increased customer service operational efficiency
Enterprises using WhatsApp Business API to send notifications have experienced:
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Increased opt-in rates
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Increased delivery, open, and conversion rates
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Increased customer retention rates
Start Using WhatsApp Business API Today
We know that introducing new communication channels isn’t always easy. That’s why we’ve put together the resources you need for a smooth start.
There are many ways you can use WhatsApp Business API, with Infobip as your solution provider, based on your business needs. Some take as little as 10 minutes to set up.
How to set up a Self-service Chatbot-
Global
2 BN Users in 180 countries with 60 BN messages sent per day
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Secure
End-to-end encrypted messaging that keeps information safe
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Engaging
Real-time conversations that increase delivery, open, and conversion rates
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Reliable
Offer 24/7 support and channel failover to ensure message delivery
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When Coronavirus hit Netherlands, we needed a solution that was quick, scalable, and allowed us to interact with our customers seamlessly, along with reducing agent effort. Integrating WhatsApp Business API through Infobip allowed us to inform and educate our customers on a secure channel while enabling two-way communication in real time. Infobip understood our challenges and what worked in their favor, along with providing an apt solution, was the flexibility to scale and personalize, great operational and technical support, and cost-effectiveness.
Niek Bosch
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Sprite provides witty summer solutions for Teen & Young Adults’ most complained summer troubles and ask the youth to apply for one of them by explaining their reasoning. Making them fill website forms decreased the conversion rate. In order to excite them about the campaign, Sprite needed to be where the conversation was – which was on WhatsApp. In parallel with the website, we created a WhatsApp account to talk with our audience and at the same time fill the forms for them. Our creative and response teams went over different dialogue options for every potential response and finally prepared a response flow for our chatbot. When we compare the completed applications, WhatsApp had a 4 times higher conversion rate than the website thanks to our live agents and chatbot.
Sprite Turkey
The Infobip Advantage
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Chatbots and Automated Flows
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Contact Center As A Service
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Omnichannel API Solutions
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Easy Integration
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Local Onboarding Support
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Flexible Pricing
Chatbots and Automated Flows
Infobip’s web interface makes building flows easy. We’ll help you build and introduce a chatbot to your customers over WhatsApp so you can answer FAQs faster, offload work from your customer support team, and deliver a seamless customer experience.
Contact Center As A Service
Earlier this year, we introduced Conversations – our contact center solution. To help your agents make the most of their communication with customers, WhatsApp Business is one of the four core messaging channels we have available during our early access phase.
Omnichannel API Solutions
Using WhatsApp through Infobip’s API lets you introduce your services over your customers’ preferred channel with ease by adding it to your existing systems – such as CRM, ERP, and other customer support tools.
Easy Integration
Our platform connects directly to WhatsApp, meaning all technical updates are implemented in real time. We’ll handle the installing, upgrading, and managing of the WhatsApp infrastructure, so you can focus on your core business.
Local Onboarding Support
Receive 24/7 support in your region from a dedicated account manager and engineer. We’ll guide you through the onboarding process and help you implement messaging templates and use cases.
Flexible Pricing
We understand that as your business grows, your messaging will too. That’s why our WhatsApp Business payment options are flexible. Choose a package that best suits your business needs directly from your phone every three months.
Discover more about WhatsApp Business API
Deliver a Better Customer Experience with WhatsApp Business API
Communicate over the world’s most used chat app with Infobip as your WhatsApp Business Solution Provider.