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Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

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Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

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Viber Business

Rich, Engaging Experiences with Viber for Business

The secure and easy way to communicate with your customers. Reach 1 BN users worldwide with branded, rich Viber business messages.

Connect to Viber for Business with Infobip

Enrich the customer messaging experience with Viber for Business

Customers want personalized one-on-one experiences with the brands they love. Using your verified business account, you can send timely notifications, create engaging offers, or provide real-time customer support.

Use your branded profile to send targeted messages and gain insight into campaign analytics 

Enterprises can deliver three types of business messages through Viber to their customers:

  • Customer Care

    Infobip’s contact center solution, Conversations, enables agents to provide quick, conversational support in real time.

    • Gain full insight into chat history 

    • Have one-on-one conversations 

    • Assist more than one customer at a time over chat 

    • Get instant feedback 

How to Connect to Viber for Business with Infobip

Using Infobip’s platform, enterprises can setup automatic messages, gain insights into campaign analytics and track the success of their marketing efforts.

Infobip API

Use any programmable language to easily integrate various communication channels and modules into your business workflows.

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Infobip Web-based interface

Build customer journeys easily with drag and drop automated workflows and create detailed profiles to personalize customer communication.

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The Infobip Advantage

  • Local, Globally

    Our local presence enables us to react faster and have everyday interactions with our customers, providing solutions in-line with their needs, local requirements and based on proven best-practices.

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  • Scalable, Fast and Flexible Solutions

    Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer.

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  • Own Infrastructure

    Our infrastructure easily scales horizontally, leveraging the hybrid cloud model to never run out of resources. 

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  • Remarkable Customer Experience

    We will help you get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.

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  • Start Sending Viber Business Messages Today 

    The secure and easy way to communicate with your customers. Reach 1 BN users worldwide with branded, rich Viber business messages.

    Designed and developed by Bornfight