Reach more customers worldwide with crystal-clear voice communications

Jitter-free, low-latency VoIP service for any application.

voice

Direct connections to operators around the world means our VoIP service provides jitter-free, low-latency voice for any application.

TEXT TO SPEECH

Convert text to phone calls

Conveniently convert written text to voice on our platform to launch communications at scale and track their status with delivery reports. With support for 25 languages, our platform lets you speak to your customers in their native language.

AUDIO STREAM

Audio stream

Grab your customers’ attention with messages in local dialects or celebrities’ voices using our pre-recorded voice file capability. Audio files can be uploaded in minutes to our platform via API or Portal.

PERSONALIZATION

Personalization through embedded placeholders

Hyper-personalize the customer experience with dynamic placeholders for names and other personal details. Easy to integrate with our feature-packed People solution or your own CRM system.

IVR

Interactive voice response

Automate inbound and outbound voice-based processes with our powerful Interactive Voice Response (IVR) service. Our platform’s range of capabilities allows you to streamline the call experience, whether you’re collecting feedback, responding to customer queries professionally, or directing callers to the right person.

SIP Trunking

High-definition voice-first experiences

No lag, no jitter, no echo, no static. Reach customers around the globe with high-quality next-generation voice experiences. Underpinned by a carrier-grade SIP Trunk with points of presence in every major global center, 24/7 direct access to carrier-grade networks around the world, and optimized connections.

Click to call

Embed voice capabilities into your website

Make it easy for users to reach a friendly voice with no calling charges. Use click-to-call to let customers receive call-backs from sales representatives or agents from within your website or app environment.

Number masking

Safeguard platform users’ privacy

Help buyers and sellers connect, keeping communications on-platform, while safeguarding users’ privacy with our number anonymization service. Calls are completed accurately and fast, thanks to our powerful platform and worldwide presence.

USE CASES

Automate call center

Improve your customer support with predefined voice messages. Create customized communication flows that adjust based on user input.

Improve client security

Protect your customers’ mobile number with anonymized communication.

Increase customer retention

Make sure that your customer support is available at the click and at any time with click-to-call option on your web or in you application.

Improve customer experience

Direct your customers to the right person when they search for help by creating automated communication flows.

Increase customer engagement

Engage your customers with personalized targeted promotions for instant communication.

Improve customers account security

Keep customer accounts safe with secure and fast user authentication over voice call.

You're in good company

THE INFOBIP ADVANTAGE

  • 450+ direct-to-carrier connections
  • Connect with the whole world; over 7 billion people and things
  • Strong enterprise client base
  • 60 offices/6 continents/10 data centers

Our global reach and local presence enable us to react faster, engage more, and have meaningful face to face discussions with our clients. This allows us to create tailor-made solutions in-line with local requirements and based on proven global best-practices.

  • Best-in-class delivery rates
  • High speed and reliability
  • Low latency
  • In-house developed platform

Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer.  We help our clients to overcome the complexity of consumer communications, increase customer satisfaction and grow their businesses – all in a fast, secure and reliable way.

  • Technical expertise
  • Solutions consultancy
  • Customer success management
  • 24/7 local support and network monitoring

We aim to provide a remarkable customer experience by going beyond expectations and delivering consistent, personalized service. We will help you to get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.

Reach more customers worldwide with crystal-clear voice communications