SMS texting solution for higher education
Reach students fast, boost engagement, and make campus communication simple with Infobip’s enterprise-grade texting software for universities.
Main communication challenges
Low engagement with traditional channels
Students often ignore emails and app notifications. This makes it difficult for universities to deliver important updates on time.
Disjointed communication across departments
When departments use different tools, messages get lost or duplicated. This leads to confusion and missed opportunities for engagement.
Lack of timely, automated communication
Without automation and instant delivery, students may miss deadlines, forget appointments, or drop out of engagement workflows.
Why SMS works for higher education
Getting students’ attention is harder than ever—cluttered inboxes, constant app distractions, and the fast pace of campus life make traditional channels easy to ignore. That’s why higher education institutions are turning to SMS.
Text messages cut through the noise. They’re delivered instantly and opened 98% of the time, making them ideal for urgent updates, reminders, and personalized outreach. From admissions to alumni engagement, SMS helps universities communicate clearly with students, staff, and applicants.
Quick reach
Real-time delivery and instant reach
Send SMS messages in seconds. With a 98 open rate, key updates like safety alerts and deadline reminders are seen and acted on—fast.
Engagement
High student engagement and immediate visibility
Students check their phones constantly. Our higher education texting platform helps you reach them with information they notice and respond to.
Efficiency
Streamlined communication for every department
Infobip helps admissions, student services, and academic advising use one platform for clear and consistent communication. This keeps messaging efficient across your higher education institution.
Benefits of SMS texting you can’t ignore
- Faster decision-making: Send real-time messages that prompt immediate student action, like submitting forms, confirming events, or completing registration.
- Personalized experiences at scale: Segment your audience by year, major, or behavior. Use SMS to send reminders, campus tour details, or financial aid updates that feel personal.
- Lower operational overload: Reduce phone number calls and mail costs. Automated messaging manages daily communication, so your team can focus on higher-impact work.
- Better access for all students: SMS works on any mobile device. It supports equitable communication by reaching students who may not check email or use your app.
Main benefits of Infobip’s SMS platform for higher education
- Easy to use: Launch campaigns quickly using a no-code interface or connect through Infobip’s API.
- Smart targeting:  Group students by what matters—major, location, year—and send them messages that fit.
- Automation that saves time: Build SMS text message flows that run on autopilot. Set up reminders, triggers, or follow-ups based on time or student actions.
- Compliance and security: Infobip meets GDPR and global compliance standards, with built-in consent tools and secure data processing.
- Seamless integrations: Infobip integrates with Student Information Systems (SIS) and CRMs to support real-time data syncing.
- Real-time insights: See how your messages perform with real-time delivery stats, open rates, and 45 response rate tracking. Test what works and improve every text messaging campaign.
Key SMS features for higher education
Our SMS platform is a cloud messaging solution that integrates with any existing tech stack, providing high-volume messaging capabilities.
Educational institutions succeeding with SMS
Across the globe, educational institutions use Infobip to connect with students quickly, reliably, and at scale—whether through SMS, WhatsApp, or integrated digital channels. These partnerships improve student engagement, increase application completion, and reduce communication gaps.
Senati
Senati, a leading vocational institution in Peru, used Infobip’s two-way SMS to reach students with limited internet access. The result: faster enrollment, more timely reminders, and a 400% return on investment from SMS campaigns.
Rosebank College
With over 200,000 prospective students to support each year, IIE Rosebank College integrated Infobip’s omnichannel solutions—including WhatsApp, Live Chat, and Facebook Messenger—to streamline communication and increase conversion rates.
ByteCampus
ByteCampus, an edtech startup, leverages Infobip’s SMS and WhatsApp solutions to reach students across India. Their approach ensures that even learners in remote areas receive course updates and learning content on time.
It’s not just a business; it’s a movement.
Akash Jha
Founder of ByteCampus
Why SMS still matters in a modern communication strategy
Despite the rise of apps and chat platforms, SMS remains the most reliable and accessible communication channel. It works on every mobile phone, whether it is a smartphone or a basic device, and does not require an internet connection.
This makes it the default fallback when other channels fail and a critical part of any multichannel communication strategy. Whether you are reaching students on campus or in areas with limited connectivity, SMS ensures your message gets through. It is not outdated. It is essential.
Infobip’s education texting platform is secure, scalable, and fully compliant. Automate reminders, personalize student journeys, and support everything from financial aid to campus tours—on the one channel students always check.
FAQs
Infobip enables fast, reliable messaging with templates, analytics, and integrations tailored for higher ed texting.
Send enrollment updates, event reminders, financial aid alerts, check-ins, and alumni messages through our SMS platform.
Yes. Our platform complies with global data laws and includes full opt-in/out controls.
 Yes. Use two-way SMS to run surveys, gather feedback, or hold simple conversations.
SMS has faster visibility and response. It doesn’t require an app or Wi-Fi.
 Yes. We support native and custom integrations for SIS and CRM platforms.
Send messages in any language. Infobip helps institutions connect with students globally.
 Yes. Infobip supports higher education mass texting with automation, scheduling, and segmentation.
Automated texting helps guide students through every stage, from first inquiry to enrollment.
Ready to modernize your campus communication?
Infobip’s higher education texting platform gives you tools to reach students, staff, and alumni in real time. Run text messaging campaigns, manage reminders, and automate SMS marketing—all in one place.
