Infobip completes HIPAA attestation for SMS services
Cloud based software applications
Create a perfect customer experience
Voice and video calls
Create rich, targeted marketing and transactional email
Customer authentication and verification
Numbers and network connectivity
Select application:
Moments
Customer engagement hub
Conversations
Cloud contact center solution
Answers
Chatbot building platform
People
Customer data platform
Available in Moments
SMS
Reach customers with the most dependable and widespread global messaging service
MMS
Add a variety of media to your messages
RCS
Leverage the power of RCS business messaging
WhatsApp Business
Offer always-on support and send useful notifications to the app 2B people use daily
Viber for Business
Build memorable, branded customer journeys
LINE
Get closer to your customers with the most popular chat app in South East Asia
Telegram
Fast to implement, fully encrypted, simple to use
Messenger
Offer fast service at every touchpoint over the app 1.3 billion people connect on daily
Instagram Business
Get a full contact center solution that helps you manage all your Instagram communication in one place.
Live Chat
Maximize your website and app performance
Google's Business Messages
Connect with customers on their favorite search engine
Apple Messages for Business
Connect with your customers on their favorite devices
Mobile App Messaging
Mobile push notifications and In-app messaging to keep users engaged
Web Push
Meet the alerts that convert
Kakao Business
The ideal channel to reach South Korean customers
Get closer to your customers with the most popular chat app in South East Asia.
Email
Create rich, targeted marketing and transactional emails to capture your customers’ attention
Voice
Deliver engaging voice experiences with our secure, high-definition voice service for any application
Video
Add a personal touch to your customer experience by delivering an improved service level through video
Email Validation
Keep your list data clean to ensure deliverability rates
Mobile Identity
Numbers
Local numbers messaging
Number Lookup
Check/re-verify your mobile number database
Things
Global connectivity management solution for IoT devices
Customer Service
Provide efficient customer service on the most popular channels
Marketing
Unleash the power of omnichannel marketing automation
Sales
Optimize your sales with intelligent automation
Authentication
The new era of optimized authentication
Retail
Grow conversions, boost revenue, and drive efficiencies, with an omnichannel retail strategy.
E-commerce
Boost conversion and increase customer loyalty
Transportation and Logistics
Deliver superior transportation and logistics customer experience
Financial Services
Reassure customers with secure interactions
Telco
Drive cost efficiencies, reduce churn, and maximize your revenue streams
Services
Ensure early and sustainable return on your customer experience (CX) investments, with Infobip Services.
CX Consulting
Your customers expect the best experiences. Our CX Consulting helps you ensure exactly that, consistently, and across all communication channels.
Get started with Infobip API
Integrate any communication channel or module by using our flexible and programmable API stack.
SDKs
Start building communication solutions with Infobip SDKs.
Blog
Documentation
Downloads
Analyst Reports
Glossary
FAQ
Learn more about how SMS communication helps drive customer engagement.
Use biometrics as a third layer of user authentication during login to take your security to the next level.
Promote your products or services by sending direct messages to existing or potential customers.
Reduce the abandonment rates with messages offering to help customers complete the forms.
Remind your customers of the upcoming and past due payments.
Send timely order notifications to your customers for the best shopping and delivery customer experience.
Prevent card fraud by using Viber alert messages.
Track visitors` behaviour and reach out to help them make decisions about your products or services.
Create special moments on special days to let customers know you are thinking of them all year round.
This custom-built communication solution will motivate shoppers to complete their online purchases.
Increase the conversion rate of targeted promo campaigns combining Viber with SMS as failover channel.
The Appointment Reminder enables you to send your customers a reminder of their scheduled appointment.
Create surveys with no coding and collect direct customer feedback to improve your product and grow your business.
